Bug 202639

Summary: sysreport hangs on Collecting information about the nameserver
Product: Red Hat Enterprise Linux 4 Reporter: Falk Hackenberger <f.hackenberger>
Component: sysreportAssignee: Than Ngo <than>
Status: CLOSED DUPLICATE QA Contact: Ben Levenson <benl>
Severity: urgent Docs Contact:
Priority: medium    
Version: 4.4CC: eparis
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OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2006-08-16 12:30:33 UTC Type: ---
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Description Falk Hackenberger 2006-08-15 17:05:35 UTC 
root@kain ~]# rpm -qi sysreport
Name        : sysreport                    Relocations: (not relocatable)
Version     : 1.3.15                            Vendor: Red Hat, Inc.
Release     : 6                             Build Date: Mo 10 Apr 2006 11:27:17 CEST
Install Date: Mo 14 Aug 2006 11:04:06 CEST      Build Host:
hs20-bc1-7.build.redhat.com

the problem is that sysreport hangs (over 5 min no reaction) on:
Collecting information about the nameserver

ps xa says over 5min.
/bin/cp --parents -R /var/named /tmp/sysreport.HCX13597/sysreport

I think the problem is that you are tryig to copy the /var/named/chroot/proc-dir.
Comment 1 Than Ngo 2006-08-16 09:09:55 UTC 

*** This bug has been marked as a duplicate of 201835 ***
Comment 2 Than Ngo 2006-08-16 12:30:33 UTC 

*** This bug has been marked as a duplicate of 201835 ***