Bug 2069178

Summary:	[RFE] Add Insights Tooltip to RHEL Graphical Installer
Product:	Red Hat Enterprise Linux 8	Reporter:	Rob Williams <robwilli>
Component:	anaconda	Assignee:	Jiri Konecny <jkonecny>
Status:	CLOSED ERRATA	QA Contact:	Release Test Team <release-test-team-automation>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	---	CC:	jkonecny, jstodola, mkolman, mmeza, pzatko
Target Milestone:	rc	Keywords:	FutureFeature, Triaged
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	anaconda-33.16.7.9-1.el8	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	2071665 (view as bug list)		Environment:
Last Closed:	2022-11-08 09:17:27 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Rob Williams 2022-03-28 12:32:58 UTC

Description of problem:

Within the RHEL graphical installer, when the customer is presented with the option to register for Insights, include a tooltip with the following information:

 

"Red Hat Insights aims to increase your IT efficiency and speed across hybrid infrastructures by identifying and prioritizing risks, managing vulnerabilities, and compliance, and analyzing costs.  For more information, visit the [Red Hat Insights information] page."

link for [Red Hat Insights information]:  https://access.redhat.com/products/red-hat-insights


Related discussion: https://issues.redhat.com/browse/RHIN-282

Comment 2 Jiri Konecny 2022-03-29 09:49:54 UTC

Thanks Rob for creating this BZ. Proposing it for 8.7 planning.

Also, do we want this to 9.1 too?

Comment 3 Jan Stodola 2022-03-29 10:17:00 UTC

There is no browser in the installation environment, so the users won't be able to click and use the link during the installation.

Comment 4 Jiri Konecny 2022-04-01 08:44:42 UTC

Hi Rob, could you please re-phrase the text you want to have there. As pointed in comment 3, it is not possible to get clickable link to the tooltip.

Another option could be to have this as label. However, even in that case it's problem because Anaconda don't have web browser installed in the installation environment.

Comment 5 Rob Williams 2022-04-01 10:54:06 UTC

Hi Jiri,
The underlying use case we're looking to address is - Red Hat Insights is included with each RHEL subscription (for value-add & differentiation) to provide direct tooling for the visibility & management of these hosts. Our research however is showing the amount of active RHEL customers who are aware of Insights or that this is available to them is lower than we'd like. Our hypothesis is that we can increase awareness and potentially impact adoption by surfacing this information up to our customers earlier in their RHEL deployment processes/workflows.

I'm going to lean on you a bit here as I'm not sure what technical limitations exist within the workflow for this installer (thanks for pointing out some already), even if not clickable, is there an area of opportunity that we could surface some text to help address the use-case above? If so, any text limitations that we would want to design our message around?

re: 9.1 - yes, please

Thanks again for all your input!
Rob

Comment 6 Jan Stodola 2022-04-04 14:06:48 UTC

RHEL-9 clone: bug 2071665

Comment 7 Martin Kolman 2022-04-04 15:54:50 UTC

Just for the record, the "Connect to Red Hat Insights" checkbox in the Anaconda GUI is checked by default. So I'm not sure if a tooltip by itself will directly increase usage that much, as Inights is enabled by default.

I guess it could reduce the number of customers who uncheck the Insights checkbox because they don't know what it is. It could also make it more likely customers will try the Insights features out after the installation.

Comment 8 Jiri Konecny 2022-05-11 10:00:58 UTC

Hi Sagar, may I ask you for helping us with the text creation? The original text couldn't be used because of the link. Also I would prefer to have something a bit smaller because it should be used in a tooltip.

Comment 9 Sagar Dubewar 2022-05-11 10:36:07 UTC

(In reply to Jiri Konecny from comment #8)
> Hi Sagar, may I ask you for helping us with the text creation? The original
> text couldn't be used because of the link. Also I would prefer to have
> something a bit smaller because it should be used in a tooltip.

Text without link at the end looks good to me.

Comment 11 Jiri Konecny 2022-05-23 09:09:15 UTC

PR: https://github.com/rhinstaller/anaconda/pull/4127

Comment 17 Jan Stodola 2022-08-09 12:04:43 UTC

Checked that anaconda-33.16.7.9-1.el8 is in nightly compose RHEL-8.7.0-20220809.0

Moving to VERIFIED

Comment 19 errata-xmlrpc 2022-11-08 09:17:27 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (anaconda bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:7462