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Bug 2069178 - [RFE] Add Insights Tooltip to RHEL Graphical Installer
Summary: [RFE] Add Insights Tooltip to RHEL Graphical Installer
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: anaconda
Version: ---
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Jiri Konecny
QA Contact: Release Test Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-03-28 12:32 UTC by Rob Williams
Modified: 2022-11-08 09:37 UTC (History)
5 users (show)

Fixed In Version: anaconda-33.16.7.9-1.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2071665 (view as bug list)
Environment:
Last Closed: 2022-11-08 09:17:27 UTC
Type: Bug
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-116973 0 None None None 2022-03-28 12:49:02 UTC
Red Hat Issue Tracker RHIN-282 0 None None None 2022-03-28 12:34:47 UTC
Red Hat Issue Tracker RTT-4535 0 None None None 2022-05-16 16:46:52 UTC
Red Hat Issue Tracker RTT-4536 0 None None None 2022-05-16 16:46:57 UTC
Red Hat Product Errata RHBA-2022:7462 0 None None None 2022-11-08 09:17:46 UTC

Description Rob Williams 2022-03-28 12:32:58 UTC 
Description of problem:

Within the RHEL graphical installer, when the customer is presented with the option to register for Insights, include a tooltip with the following information:

 

"Red Hat Insights aims to increase your IT efficiency and speed across hybrid infrastructures by identifying and prioritizing risks, managing vulnerabilities, and compliance, and analyzing costs.  For more information, visit the [Red Hat Insights information] page."

link for [Red Hat Insights information]:  https://access.redhat.com/products/red-hat-insights


Related discussion: https://issues.redhat.com/browse/RHIN-282
Comment 2 Jiri Konecny 2022-03-29 09:49:54 UTC 
Thanks Rob for creating this BZ. Proposing it for 8.7 planning.

Also, do we want this to 9.1 too?
Comment 3 Jan Stodola 2022-03-29 10:17:00 UTC 
There is no browser in the installation environment, so the users won't be able to click and use the link during the installation.
Comment 4 Jiri Konecny 2022-04-01 08:44:42 UTC 
Hi Rob, could you please re-phrase the text you want to have there. As pointed in comment 3, it is not possible to get clickable link to the tooltip.

Another option could be to have this as label. However, even in that case it's problem because Anaconda don't have web browser installed in the installation environment.
Comment 5 Rob Williams 2022-04-01 10:54:06 UTC 
Hi Jiri,
The underlying use case we're looking to address is - Red Hat Insights is included with each RHEL subscription (for value-add & differentiation) to provide direct tooling for the visibility & management of these hosts. Our research however is showing the amount of active RHEL customers who are aware of Insights or that this is available to them is lower than we'd like. Our hypothesis is that we can increase awareness and potentially impact adoption by surfacing this information up to our customers earlier in their RHEL deployment processes/workflows.

I'm going to lean on you a bit here as I'm not sure what technical limitations exist within the workflow for this installer (thanks for pointing out some already), even if not clickable, is there an area of opportunity that we could surface some text to help address the use-case above? If so, any text limitations that we would want to design our message around?

re: 9.1 - yes, please

Thanks again for all your input!
Rob
Comment 6 Jan Stodola 2022-04-04 14:06:48 UTC 
RHEL-9 clone: bug 2071665
Comment 7 Martin Kolman 2022-04-04 15:54:50 UTC 
Just for the record, the "Connect to Red Hat Insights" checkbox in the Anaconda GUI is checked by default. So I'm not sure if a tooltip by itself will directly increase usage that much, as Inights is enabled by default.

I guess it could reduce the number of customers who uncheck the Insights checkbox because they don't know what it is. It could also make it more likely customers will try the Insights features out after the installation.
Comment 8 Jiri Konecny 2022-05-11 10:00:58 UTC 
Hi Sagar, may I ask you for helping us with the text creation? The original text couldn't be used because of the link. Also I would prefer to have something a bit smaller because it should be used in a tooltip.
Comment 9 Sagar Dubewar 2022-05-11 10:36:07 UTC 
(In reply to Jiri Konecny from comment #8)
> Hi Sagar, may I ask you for helping us with the text creation? The original
> text couldn't be used because of the link. Also I would prefer to have
> something a bit smaller because it should be used in a tooltip.

Text without link at the end looks good to me.
Comment 11 Jiri Konecny 2022-05-23 09:09:15 UTC 
PR: https://github.com/rhinstaller/anaconda/pull/4127
Comment 17 Jan Stodola 2022-08-09 12:04:43 UTC 
Checked that anaconda-33.16.7.9-1.el8 is in nightly compose RHEL-8.7.0-20220809.0

Moving to VERIFIED
Comment 19 errata-xmlrpc 2022-11-08 09:17:27 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (anaconda bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:7462
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