Bug 2073

Summary: RFE: Some well-known addresses should be allowed in CC field.
Product: [Community] Bugzilla Reporter: Aleksey Nogin <aleksey>
Component: Bugzilla GeneralAssignee: PnT DevOps Devs <hss-ied-bugs>
Status: CLOSED WONTFIX QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 2.18CC: carenas
Target Milestone: ---Keywords: FutureFeature, Reopened
Target Release: ---   
Hardware: All   
OS: Linux   
URL: http://bugzilla.mozilla.org/show_bug.cgi?id=19057
Whiteboard:
Fixed In Version: Doc Type: Enhancement
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2007-08-17 20:04:34 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Aleksey Nogin 1999-04-09 01:07:47 UTC
Right now Bugzilla seems to be to strict and disallows any
e-mail address in the CC field that is not registered with
Bugzilla. However, it would be nice to be able to put some
well-known bug report addresses for the products (such as
bugs-make when reporting a bug in make).

Comment 1 Anonymous 1999-04-22 20:03:59 UTC
That's a reasonable request, I'll implement it.

- Alex

Comment 2 Aleksey Nogin 2001-08-06 20:28:49 UTC
This stayed "DEFERRED" for over 2 years - shows why "DEFERRED" is not such a
good idea.

Comment 3 David Lawrence 2001-08-06 20:55:49 UTC
You are correct that DEFERRED is not a good idea. I will bring up discussion
with my peers to see if a better solution is available. In the meantime, I
apologize that this has not been looked at for a while. Basically the cc
information for each bug report is stored in a table where the cc id is the
userid of the registered user is keyed to a bug id number. For this reason when
someone enters a Cc address it has to be a valid bugzilla user. There is a way
to override and have Bugzilla actually create a new account for the address
entered if they do not have a userid already. But this has been debated as to
whether people should be able to enter addresses at will without the user's
permission.

Comment 4 Aleksey Nogin 2002-11-13 11:38:10 UTC
See also http://bugzilla.mozilla.org/show_bug.cgi?id=19057

Comment 5 Arenas Belon, Carlo Marcelo 2003-04-08 15:21:58 UTC
at least internal support mail addresses should be added as valid IMHO.  i just
had to report a likelly bug (#88270) on rhn-applet, and CC applet.com
as recommended by the message i received from the product, sadly it was not
possible because the mail was not valid and therefore i had to resend the data
on a mail (which would need additional tracking internally on Red Hat alongside
of the same report on bugzilla)

Comment 6 Arenas Belon, Carlo Marcelo 2003-04-08 15:26:43 UTC
this problem was still visible on bugzilla version 2.17.1

Comment 7 David Lawrence 2006-04-08 18:13:52 UTC
Red Hat's current Bugzilla version is 2.18. I am moving all older open bugs to
this version. Any bugs against the older versions will need to be verified that
they are still bugs. This will help me also to sort them better.

Comment 8 Aleksey Nogin 2006-04-08 19:14:05 UTC
Still an issue in 2.18. Although with "external references" option it is
probably less important now than when I've first filed this (exactly 7 years ago!).

Comment 9 Red Hat Bugzilla 2007-02-05 19:35:00 UTC
REOPENED status has been deprecated. ASSIGNED with keyword of Reopened is preferred.

Comment 10 David Lawrence 2007-08-17 20:04:34 UTC
Closing WONTFIX as this is a design issue with Bugzilla. The cc table stores the
mapping based on userid from a profiles table. Which means it has to have a
entry in the profiles table to map to, hence must be a valid account. This is
unlikely to change as it would require numerous changes in other code as well.