Right now Bugzilla seems to be to strict and disallows any
e-mail address in the CC field that is not registered with
Bugzilla. However, it would be nice to be able to put some
well-known bug report addresses for the products (such as
email@example.com when reporting a bug in make).
That's a reasonable request, I'll implement it.
This stayed "DEFERRED" for over 2 years - shows why "DEFERRED" is not such a
You are correct that DEFERRED is not a good idea. I will bring up discussion
with my peers to see if a better solution is available. In the meantime, I
apologize that this has not been looked at for a while. Basically the cc
information for each bug report is stored in a table where the cc id is the
userid of the registered user is keyed to a bug id number. For this reason when
someone enters a Cc address it has to be a valid bugzilla user. There is a way
to override and have Bugzilla actually create a new account for the address
entered if they do not have a userid already. But this has been debated as to
whether people should be able to enter addresses at will without the user's
See also http://bugzilla.mozilla.org/show_bug.cgi?id=19057
at least internal support mail addresses should be added as valid IMHO. i just
had to report a likelly bug (#88270) on rhn-applet, and CC firstname.lastname@example.org
as recommended by the message i received from the product, sadly it was not
possible because the mail was not valid and therefore i had to resend the data
on a mail (which would need additional tracking internally on Red Hat alongside
of the same report on bugzilla)
this problem was still visible on bugzilla version 2.17.1
Red Hat's current Bugzilla version is 2.18. I am moving all older open bugs to
this version. Any bugs against the older versions will need to be verified that
they are still bugs. This will help me also to sort them better.
Still an issue in 2.18. Although with "external references" option it is
probably less important now than when I've first filed this (exactly 7 years ago!).
REOPENED status has been deprecated. ASSIGNED with keyword of Reopened is preferred.
Closing WONTFIX as this is a design issue with Bugzilla. The cc table stores the
mapping based on userid from a profiles table. Which means it has to have a
entry in the profiles table to map to, hence must be a valid account. This is
unlikely to change as it would require numerous changes in other code as well.