Bug 2086683

Summary: Actions::Candlepin::Owner::Import failing with "Entity version collision detected"
Product: Red Hat Satellite Reporter: Taft Sanders <tasander>
Component: CandlepinAssignee: Barnaby Court <bcourt>
Status: CLOSED ERRATA QA Contact: Lai <ltran>
Severity: high Docs Contact:
Priority: high    
Version: 6.10.5CC: ahumbe, bkielhol, crog, jalviso, jhanley, jjansky, jsenkyri, kkinge, mharbi, nmoumoul, obockows, pdwyer, redakkan, saydas, wpinheir
Target Milestone: 6.11.0Keywords: PrioBumpGSS
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: candlepin-4.0.18-1,candlepin-4.1.13-1,candlepin-4.2.2-1 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2022-07-05 14:35:42 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Taft Sanders 2022-05-16 13:01:53 UTC 
Description of problem:
Manifest import/refresh is failing because of products not matching

Version-Release number of selected component (if applicable):
candlepin-4.0.16-1.el7sat.noarch
satellite-6.10.5.1-1.el7sat.noarch

How reproducible:
Unknown cause so unable to reproduce.
Reproducer has been built from backups

Steps to Reproduce:
1.
2.
3.

Actual results:
Manifest failing with the following error:
"2022-04-19 09:23:56,068 [thread=Thread-41 (ActiveMQ-client-global-threads)] [job=8a1cbc8180408c36018040b4d8880030, job_key=ImportJob, org=EXAMPLE, csid=92f72409-b84e-4ea1-869d-d3edf6e96e9b] ERROR org.candlepin.controller.refresher.visitors.ProductNodeVisitor - Entity version collision detected: Product [uuid: null, id: RH00052, name: Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Standard] != Product [uuid: 8a1cbc817ff4e3c8017ffe8ed08a0a86, id: RH00052, name: Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Standard]


Expected results:
Manifest refresh complete successfully

Additional info:
Comment 19 Lai 2022-06-14 16:10:43 UTC 
The fix has been verified by engineers.  There's no regression behavior observed.

Tested on 6.11 snap 25 upstream with candlepin-4.1.13-1.el7sat.noarch
Comment 22 errata-xmlrpc 2022-07-05 14:35:42 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.11 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2022:5498