Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 2086683 - Actions::Candlepin::Owner::Import failing with "Entity version collision detected"
Summary: Actions::Candlepin::Owner::Import failing with "Entity version collision dete...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Candlepin
Version: 6.10.5
Hardware: x86_64
OS: Linux
high
high
Target Milestone: 6.11.0
Assignee: Barnaby Court
QA Contact: Lai
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-05-16 13:01 UTC by Taft Sanders
Modified: 2024-02-09 00:13 UTC (History)
15 users (show)

Fixed In Version: candlepin-4.0.18-1,candlepin-4.1.13-1,candlepin-4.2.2-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-07-05 14:35:42 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 6958601 0 None None None 2022-05-17 13:43:40 UTC
Red Hat Product Errata RHSA-2022:5498 0 None None None 2022-07-05 14:35:49 UTC

Description Taft Sanders 2022-05-16 13:01:53 UTC 
Description of problem:
Manifest import/refresh is failing because of products not matching

Version-Release number of selected component (if applicable):
candlepin-4.0.16-1.el7sat.noarch
satellite-6.10.5.1-1.el7sat.noarch

How reproducible:
Unknown cause so unable to reproduce.
Reproducer has been built from backups

Steps to Reproduce:
1.
2.
3.

Actual results:
Manifest failing with the following error:
"2022-04-19 09:23:56,068 [thread=Thread-41 (ActiveMQ-client-global-threads)] [job=8a1cbc8180408c36018040b4d8880030, job_key=ImportJob, org=EXAMPLE, csid=92f72409-b84e-4ea1-869d-d3edf6e96e9b] ERROR org.candlepin.controller.refresher.visitors.ProductNodeVisitor - Entity version collision detected: Product [uuid: null, id: RH00052, name: Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Standard] != Product [uuid: 8a1cbc817ff4e3c8017ffe8ed08a0a86, id: RH00052, name: Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Standard]


Expected results:
Manifest refresh complete successfully

Additional info:
Comment 19 Lai 2022-06-14 16:10:43 UTC 
The fix has been verified by engineers.  There's no regression behavior observed.

Tested on 6.11 snap 25 upstream with candlepin-4.1.13-1.el7sat.noarch
Comment 22 errata-xmlrpc 2022-07-05 14:35:42 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.11 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2022:5498
Note You need to log in before you can comment on or make changes to this bug.