Bug 2086683 - Actions::Candlepin::Owner::Import failing with "Entity version collision detected"
Summary: Actions::Candlepin::Owner::Import failing with "Entity version collision dete...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Candlepin
Version: 6.10.5
Hardware: x86_64
OS: Linux
high
high
Target Milestone: 6.11.0
Assignee: Barnaby Court
QA Contact: Lai
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-05-16 13:01 UTC by Taft Sanders
Modified: 2024-02-09 00:13 UTC (History)
15 users (show)

Fixed In Version: candlepin-4.0.18-1,candlepin-4.1.13-1,candlepin-4.2.2-1
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-07-05 14:35:42 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 6958601 0 None None None 2022-05-17 13:43:40 UTC
Red Hat Product Errata RHSA-2022:5498 0 None None None 2022-07-05 14:35:49 UTC

Description Taft Sanders 2022-05-16 13:01:53 UTC 
Description of problem:
Manifest import/refresh is failing because of products not matching

Version-Release number of selected component (if applicable):
candlepin-4.0.16-1.el7sat.noarch
satellite-6.10.5.1-1.el7sat.noarch

How reproducible:
Unknown cause so unable to reproduce.
Reproducer has been built from backups

Steps to Reproduce:
1.
2.
3.

Actual results:
Manifest failing with the following error:
"2022-04-19 09:23:56,068 [thread=Thread-41 (ActiveMQ-client-global-threads)] [job=8a1cbc8180408c36018040b4d8880030, job_key=ImportJob, org=EXAMPLE, csid=92f72409-b84e-4ea1-869d-d3edf6e96e9b] ERROR org.candlepin.controller.refresher.visitors.ProductNodeVisitor - Entity version collision detected: Product [uuid: null, id: RH00052, name: Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Standard] != Product [uuid: 8a1cbc817ff4e3c8017ffe8ed08a0a86, id: RH00052, name: Red Hat Enterprise Linux for Virtual Datacenters with Smart Management, Standard]


Expected results:
Manifest refresh complete successfully

Additional info:
Comment 19 Lai 2022-06-14 16:10:43 UTC 
The fix has been verified by engineers.  There's no regression behavior observed.

Tested on 6.11 snap 25 upstream with candlepin-4.1.13-1.el7sat.noarch
Comment 22 errata-xmlrpc 2022-07-05 14:35:42 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Satellite 6.11 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2022:5498
Note You need to log in before you can comment on or make changes to this bug.