Bug 2118651

Summary:	pull-provider rex jobs hang if host is not configured correctly
Product:	Red Hat Satellite	Reporter:	Peter Ondrejka <pondrejk>
Component:	Remote Execution	Assignee:	Adam Ruzicka <aruzicka>
Status:	CLOSED ERRATA	QA Contact:	Peter Ondrejka <pondrejk>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	6.12.0	CC:	aruzicka, pcreech
Target Milestone:	6.13.0	Keywords:	Triaged
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	foreman_remote_execution-8.1.0	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2023-05-03 13:21:36 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Peter Ondrejka 2022-08-16 10:56:46 UTC

Description of problem:

If hosts are not configured correctly for pull-transport, the script provider jobs run against these hosts end up hanging indefinitely in pending state.


Version-Release number of selected component (if applicable):
6.12

How reproducible:
Always

Steps to Reproduce:

1. Have a satellite with a pull provider enabled capsule
2. Register a host, but don't enable mqtt client (or simply run a job against satellite itself)
3. Run a script job against the host

Actual results:
The job hangs. 

Expected results:
The job should fail with a meaningful error message

Comment 1 Adam Ruzicka 2022-08-17 09:10:01 UTC

Well, yes. Satellite does not know (and imo should not know) if and how a client is configured. Not knowing it makes it hard to distinguish between "a client will never pick a job because it is misconfigured" and "the client has not picked a job *yet*"

There's https://issues.redhat.com/browse/SAT-1668 which could help in here, once implemented.

Comment 6 Peter Ondrejka 2023-01-23 11:19:17 UTC

Verified on Satellite 6.13 snap 7, the problem of hanging pull jobs is solved by the "time to pickup" setting introduced in 6.13

Comment 9 errata-xmlrpc 2023-05-03 13:21:36 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.13 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2023:2097