Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 2118651 - pull-provider rex jobs hang if host is not configured correctly
Summary: pull-provider rex jobs hang if host is not configured correctly
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Remote Execution
Version: 6.12.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: 6.13.0
Assignee: Adam Ruzicka
QA Contact: Peter Ondrejka
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-08-16 10:56 UTC by Peter Ondrejka
Modified: 2023-05-03 13:21 UTC (History)
2 users (show)

Fixed In Version: foreman_remote_execution-8.1.0
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-05-03 13:21:36 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 35408 0 Normal Closed Add a time-to-pickup setting, overridable by usual means 2023-01-16 09:58:28 UTC
Red Hat Issue Tracker SAT-1668 0 None None None 2023-01-16 09:58:28 UTC
Red Hat Product Errata RHSA-2023:2097 0 None None None 2023-05-03 13:21:52 UTC

Description Peter Ondrejka 2022-08-16 10:56:46 UTC
Description of problem:

If hosts are not configured correctly for pull-transport, the script provider jobs run against these hosts end up hanging indefinitely in pending state.


Version-Release number of selected component (if applicable):
6.12

How reproducible:
Always

Steps to Reproduce:

1. Have a satellite with a pull provider enabled capsule
2. Register a host, but don't enable mqtt client (or simply run a job against satellite itself)
3. Run a script job against the host

Actual results:
The job hangs. 

Expected results:
The job should fail with a meaningful error message

Comment 1 Adam Ruzicka 2022-08-17 09:10:01 UTC
Well, yes. Satellite does not know (and imo should not know) if and how a client is configured. Not knowing it makes it hard to distinguish between "a client will never pick a job because it is misconfigured" and "the client has not picked a job *yet*"

There's https://issues.redhat.com/browse/SAT-1668 which could help in here, once implemented.

Comment 6 Peter Ondrejka 2023-01-23 11:19:17 UTC
Verified on Satellite 6.13 snap 7, the problem of hanging pull jobs is solved by the "time to pickup" setting introduced in 6.13

Comment 9 errata-xmlrpc 2023-05-03 13:21:36 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.13 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2023:2097


Note You need to log in before you can comment on or make changes to this bug.