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Bug 2118651

Summary: pull-provider rex jobs hang if host is not configured correctly
Product: Red Hat Satellite Reporter: Peter Ondrejka <pondrejk>
Component: Remote ExecutionAssignee: Adam Ruzicka <aruzicka>
Status: CLOSED ERRATA QA Contact: Peter Ondrejka <pondrejk>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 6.12.0CC: aruzicka, pcreech
Target Milestone: 6.13.0Keywords: Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: foreman_remote_execution-8.1.0 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2023-05-03 13:21:36 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Peter Ondrejka 2022-08-16 10:56:46 UTC
Description of problem:

If hosts are not configured correctly for pull-transport, the script provider jobs run against these hosts end up hanging indefinitely in pending state.


Version-Release number of selected component (if applicable):
6.12

How reproducible:
Always

Steps to Reproduce:

1. Have a satellite with a pull provider enabled capsule
2. Register a host, but don't enable mqtt client (or simply run a job against satellite itself)
3. Run a script job against the host

Actual results:
The job hangs. 

Expected results:
The job should fail with a meaningful error message

Comment 1 Adam Ruzicka 2022-08-17 09:10:01 UTC
Well, yes. Satellite does not know (and imo should not know) if and how a client is configured. Not knowing it makes it hard to distinguish between "a client will never pick a job because it is misconfigured" and "the client has not picked a job *yet*"

There's https://issues.redhat.com/browse/SAT-1668 which could help in here, once implemented.

Comment 6 Peter Ondrejka 2023-01-23 11:19:17 UTC
Verified on Satellite 6.13 snap 7, the problem of hanging pull jobs is solved by the "time to pickup" setting introduced in 6.13

Comment 9 errata-xmlrpc 2023-05-03 13:21:36 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.13 Release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2023:2097