overcloud update failed with error {"msg": "Failed to get information on remote file (/var/lib/mistral/overcloud/octavia-ansible/group_vars/octavia_vars.yaml): Permission denied"}
Description of problem:
The customer is running the deployment command to change NTP/DNS on overcloud nodes.
During this deployment, it failed with some errors which are fixed at the moment.
The latest error we saw was coming from the playbook https://opendev.org/openstack/tripleo-heat-templates/src/branch/master/deployment/octavia/octavia-deployment-config.j2.yaml#L280
Here is the error:
~~~
2022-10-20 14:48:03,050 p=85125 u=mistral n=ansible | Thursday 20 October 2022 14:48:03 +0800 (0:00:00.724) 0:36:52.331 ******
2022-10-20 14:48:03,359 p=85125 u=mistral n=ansible | fatal: [undercloud]: FAILED! => {"msg": "Failed to get information on remote file (/var/lib/mistral/overcloud/octavia-ansible/group_vars/octavia_vars.yaml): Permission denied"}
~~~
Version-Release number of selected component (if applicable):
puppet-tripleo-11.5.0-1.20211215173613.el8ost.noarch Sat May 7 22:45:17 2022
ansible-2.9.19-1.el8ae.noarch Fri Jun 4 00:28:43 2021
python3-heat-agent-ansible-1.10.1-1.20210527231347.96b819c.el8ost.noarch Sat May 7 22:45:16 2022
puppet-octavia-15.4.1-1.20210528140647.b741773.el8ost.noarch Sat May 7 22:44:06 2022
Red Hat Enterprise Linux release 8.2 (Ootpa)
Red Hat OpenStack Platform release 16.1.8 (Train)
How reproducible:
N/A
Steps to Reproduce:
1. N/A
2.
3.
Actual results:
Deployment failed with error.
Expected results:
Deployment should get completed without errors
Additional info:
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory (Moderate: Red Hat OpenStack 16.1.9 (openstack-tripleo-heat-templates) security update), and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHSA-2022:8796
Comment 48Red Hat Bugzilla
2023-09-19 04:28:34 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days