Bug 2136393 - overcloud update failed with error {"msg": "Failed to get information on remote file (/var/lib/mistral/overcloud/octavia-ansible/group_vars/octavia_vars.yaml): Permission denied"}
Summary: overcloud update failed with error {"msg": "Failed to get information on remo...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat OpenStack
Classification: Red Hat
Component: openstack-tripleo-heat-templates
Version: 16.1 (Train)
Hardware: x86_64
OS: Linux
urgent
urgent
Target Milestone: z9
: 16.1 (Train on RHEL 8.2)
Assignee: Rabi Mishra
QA Contact: Joe H. Rahme
URL:
Whiteboard:
: 2144065 2144851 (view as bug list)
Depends On:
Blocks: 2136489
TreeView+ depends on / blocked
 
Reported: 2022-10-20 07:24 UTC by vivek koul
Modified: 2023-09-19 04:28 UTC (History)
20 users (show)

Fixed In Version: openstack-tripleo-heat-templates-11.3.2-1.20221013153258.29a02c1.el8ost
Doc Type: No Doc Update
Doc Text:
Clone Of:
: 2136489 (view as bug list)
Environment:
Last Closed: 2022-12-07 20:30:04 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
OpenStack gerrit 861945 0 None stable/train: MERGED tripleo-heat-templates: [TRAIN-ONLY] Fix file permissions for octavia (Ie347d87e59189c0e27f20bb9424f74dc2c8ac858) 2022-11-08 14:01:10 UTC
OpenStack gerrit 862662 0 None stable/train: MERGED tripleo-heat-templates: [Train-only] Fix permission error when checking ssh key (I4679313d3a40cc7d14da0b8409391b81e670b8... 2022-11-08 14:01:55 UTC
Red Hat Issue Tracker OSP-19551 0 None None None 2022-10-20 08:26:44 UTC
Red Hat Product Errata RHSA-2022:8796 0 None None None 2022-12-07 20:30:16 UTC

Description vivek koul 2022-10-20 07:24:18 UTC
Description of problem:

The customer is running the deployment command to change NTP/DNS on overcloud nodes. 
During this deployment, it failed with some errors which are fixed at the moment.

The latest error we saw was coming from the playbook https://opendev.org/openstack/tripleo-heat-templates/src/branch/master/deployment/octavia/octavia-deployment-config.j2.yaml#L280

Here is the error:

~~~
2022-10-20 14:48:03,050 p=85125 u=mistral n=ansible | Thursday 20 October 2022  14:48:03 +0800 (0:00:00.724)       0:36:52.331 ****** 
2022-10-20 14:48:03,359 p=85125 u=mistral n=ansible | fatal: [undercloud]: FAILED! => {"msg": "Failed to get information on remote file (/var/lib/mistral/overcloud/octavia-ansible/group_vars/octavia_vars.yaml): Permission denied"}
~~~

Version-Release number of selected component (if applicable):

puppet-tripleo-11.5.0-1.20211215173613.el8ost.noarch        Sat May  7 22:45:17 2022
ansible-2.9.19-1.el8ae.noarch                               Fri Jun  4 00:28:43 2021
python3-heat-agent-ansible-1.10.1-1.20210527231347.96b819c.el8ost.noarch Sat May  7 22:45:16 2022
puppet-octavia-15.4.1-1.20210528140647.b741773.el8ost.noarch Sat May  7 22:44:06 2022
Red Hat Enterprise Linux release 8.2 (Ootpa)
Red Hat OpenStack Platform release 16.1.8 (Train)

How reproducible:
N/A

Steps to Reproduce:
1. N/A
2.
3.

Actual results:
Deployment failed with error.

Expected results:
Deployment should get completed without errors

Additional info:

Comment 33 David Rosenfeld 2022-11-10 17:53:31 UTC
The Phase 2 job - phase2-16.1_compact-director-rhel-8.2-virthost-3cont_2comp-ipv4-geneve-lvm-octavia is passing now. It was failing before the fix.

Comment 41 Brendan Shephard 2022-11-20 22:54:47 UTC
*** Bug 2144065 has been marked as a duplicate of this bug. ***

Comment 42 Rabi Mishra 2022-11-22 14:46:04 UTC
*** Bug 2144851 has been marked as a duplicate of this bug. ***

Comment 47 errata-xmlrpc 2022-12-07 20:30:04 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: Red Hat OpenStack 16.1.9 (openstack-tripleo-heat-templates) security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2022:8796

Comment 48 Red Hat Bugzilla 2023-09-19 04:28:34 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days


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