Bug 2215050
| Summary: | New VDC-subscription shows "Requires Virt-Who: false" | |||
|---|---|---|---|---|
| Product: | Red Hat Satellite | Reporter: | jbjornel | |
| Component: | Subscription Management | Assignee: | Jeremy Lenz <jlenz> | |
| Status: | CLOSED ERRATA | QA Contact: | Satellite QE Team <sat-qe-bz-list> | |
| Severity: | medium | Docs Contact: | ||
| Priority: | medium | |||
| Version: | 6.11.4 | CC: | ahumbe, jbjornel, jlenz, redakkan, rlavi, yanpliu, zhunting | |
| Target Milestone: | 6.15.0 | Keywords: | Triaged, WorkAround | |
| Target Release: | Unused | |||
| Hardware: | Unspecified | |||
| OS: | Linux | |||
| Whiteboard: | ||||
| Fixed In Version: | rubygem-katello-4.11.0.3-1 | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | ||
| Clone Of: | ||||
| : | 2272108 (view as bug list) | Environment: | ||
| Last Closed: | 2024-04-23 17:11:25 UTC | Type: | Bug | |
| Regression: | --- | Mount Type: | --- | |
| Documentation: | --- | CRM: | ||
| Verified Versions: | Category: | --- | ||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | ||
| Cloudforms Team: | --- | Target Upstream Version: | ||
| Embargoed: | ||||
Has the manifest been recreated and reimported since the bug was discovered? The UI field is based on the 'virt_limit' attribute, which does not show in the JSON attached to this bug. Created redmine issue https://projects.theforeman.org/issues/37024 from this bug Upstream bug assigned to jlenz Upstream bug assigned to jlenz Workarounds (any of the following should work): 1. Refresh your manifest 2. Run foreman-rake katello:reimport 3. (If using entitlement mode) attach the subscription to any host Moving this bug to POST for triage into Satellite since the upstream issue https://projects.theforeman.org/issues/37024 has been resolved. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Important: Satellite 6.15.0 release), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2024:2010 |
Description of problem: Customer renewed their VDC-subscription. Now it shows that the usage of virt-who is no longer needed in Satellite. Subscription Info Name Red Hat Enterprise Linux for Virtual Datacenters with Satellite, Premium Description Red Hat Enterprise Linux Requires Virt-Who false Consumed 0 Starts 2023-04-17 06:00:00 +0200 Ends 2025-06-08 05:59:59 +0200 Product ID RH00006 Support Type L1-L3 Version-Release number of selected component (if applicable): Satellite-version https://<sat-url>/api/v2/status {"satellite_version":"6.11.4.1","result":"ok","status":200,"version":"3.1.1.25","api_version":2} How reproducible: Unable to reproduce, don't have access to this type of subscription. Actual results: Output from Satellite API https://<sat-url>/katello/api/subscriptions/19 {"arch":null,"description":"Red Hat Enterprise Linux","support_type":"L1-L3","roles":"","usage":null,"addons":null,"id":54,"cp_id":"<removed>","subscription_id":19,"name":"Red Hat Enterprise Linux for Virtual Datacenters with Satellite, Premium","start_date":"2023-04-17 06:00:00 +0200","end_date":"2025-06-08 05:59:59 +0200","available":28,"quantity":28,"consumed":0,"account_number":<removed>,"contract_number":<removed>,"support_level":"Premium","product_id":"RH00006","sockets":"2","cores":null,"ram":null,"instance_multiplier":1,"stacking_id":"RH00006","multi_entitlement":true,"type":"NORMAL","product_name":"Red Hat Enterprise Linux for Virtual Datacenters with Satellite, Premium","unmapped_guest":false,"virt_only":false,"virt_who":false,"upstream":true,"upstream_pool_id":"<removed>","host_count":0,"provided_products":[{"id":43,"name":"Red Hat Software Collections (for RHEL Server)"},{"id":39,"name":"Red Hat CodeReady Linux Builder for x86_64"},{"id":47,"name":"Red Hat Ansible Engine"},{"id":38,"name":"Red Hat Beta"},{"id":44,"name":"Red Hat Software Collections Beta (for RHEL Server)"},{"id":49,"name":"Red Hat Enterprise Linux Atomic Host"},{"id":50,"name":"Red Hat Enterprise Linux Atomic Host Beta"},{"id":51,"name":"Red Hat Developer Tools (for RHEL Server)"},{"id":52,"name":"Red Hat Developer Tools Beta (for RHEL Server)"},{"id":53,"name":"Red Hat Developer Toolset (for RHEL Server)"},{"id":54,"name":"Red Hat Enterprise Linux High Performance Networking (for RHEL Server) - Extended Update Support"},{"id":55,"name":"dotNET on RHEL (for RHEL Server)"},{"id":56,"name":"Red Hat Enterprise Linux Scalable File System (for RHEL Server) - Extended Update Support"},{"id":57,"name":"dotNET on RHEL Beta (for RHEL Server)"},{"id":58,"name":"Red Hat EUCJP Support (for RHEL Server) - Extended Update Support"},{"id":59,"name":"Oracle Java (for RHEL Server)"},{"id":60,"name":"Oracle Java (for RHEL Workstation)"},{"id":61,"name":"Oracle Java (for RHEL Server) - Extended Update Support"},{"id":62,"name":"Red Hat CodeReady Linux Builder for x86_64 - Extended Update Support"},{"id":63,"name":"Red Hat S-JIS Support (for RHEL Server) - Extended Update Support"},{"id":64,"name":"Red Hat Enterprise Linux Load Balancer (for RHEL Server) - Extended Update Support"},{"id":68,"name":"Red Hat Enterprise Linux Resilient Storage for x86_64 - Extended Update Support"},{"id":69,"name":"Red Hat Enterprise Linux for x86_64 - Extended Update Support"},{"id":70,"name":"Red Hat Enterprise Linux High Availability for x86_64 - Extended Update Support"},{"id":65,"name":"Red Hat Enterprise Linux Server"},{"id":67,"name":"Red Hat Enterprise Linux for x86_64"}],"activation_keys":[]} Expected results: "virt_who":true Additional info: Checking Offering Manager for the relevant SKU shows: "Virt Limit: Unlimited" Checking Customer portal it shows: "Virt-Who: Required". Which means the SKU is correct and looks to be a display problem in Satellite.