Bug 2215422

Summary:	gnome desktop freeze with evince + Fedora 38
Product:	[Fedora] Fedora	Reporter:	Paul Eggert <eggert>
Component:	evince	Assignee:	GNOME SIG Unassigned <gnome-sig>
Status:	CLOSED EOL	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	38	CC:	feborges, gnome-sig, mclasen, mkasik, rstrode
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	---
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2024-05-22 14:07:21 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Paul Eggert 2023-06-15 23:55:37 UTC

Description of problem:

I'm running Fedora 38 on my workstation. In the last week or two I've started to have bad problems where the workstation seizes up. The screen is immobile. Sometimes I cannot log in remotely via ssh (it has an sshd running); sometimes when I can log in, I cannot run simple commands (e.g., /usr/bin/who crashes). I think the gnome-shell process is still there but nothing is working.

The problem seems to happen mostly when I use 'evince' to read a PDF. If I use the mouse to scroll, the system freezes. Once I wasn't touching 'evince' but modified the PDF file it was looking at, and when 'evince' started rerendering the file the system froze.

This has the feel of the graphics subsystem somehow tickling a kernel bug and making the whole system go catatonic. I am listing 'evince' as the culprit but I have my doubts that it is the actual culprit.

I encountered this problem with GNOME on Wayland; I tried using GNOME Classic, and GNOME on Xorg but that didn't help.

I attempted to file a bug report with the Fedora bug-reporting tool, but it doesn't work, perhaps because the OS is freezing so hard that logs don't work.

Version-Release number of selected component (if applicable):

Fedora 38 with current patches

evince 44.1-1.fc38

My workstation is an ASLab Marquis 822-T with an Asus ENGTS450 GeForce GTS 450 (Fermi) graphics card and an AMD Phenom II X4 910e CPU and 8 GiB of ECC RAM.

How reproducible:

Run 'evince' on a PDF and mouse around for a while. Maybe it will freeze; maybe it won't.

Actual results:

See the PDF.

Expected results:

The entire desktop freezes.

Additional info:

Comment 1 Fedora Admin user for bugzilla script actions 2024-04-19 15:52:00 UTC

This package has changed maintainer in Fedora. Reassigning to the new maintainer of this component.

Comment 2 Aoife Moloney 2024-05-22 14:07:21 UTC

Fedora Linux 38 entered end-of-life (EOL) status on 2024-05-21.

Fedora Linux 38 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

If you can reproduce this bug against a currently maintained version of Fedora Linux
please feel free to reopen this bug against that version. Note that the version
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