Bug 2215422 - gnome desktop freeze with evince + Fedora 38
Summary: gnome desktop freeze with evince + Fedora 38
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: evince
Version: 38
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: GNOME SIG Unassigned
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-06-15 23:55 UTC by Paul Eggert
Modified: 2024-05-22 14:07 UTC (History)
5 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2024-05-22 14:07:21 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description Paul Eggert 2023-06-15 23:55:37 UTC
Description of problem:

I'm running Fedora 38 on my workstation. In the last week or two I've started to have bad problems where the workstation seizes up. The screen is immobile. Sometimes I cannot log in remotely via ssh (it has an sshd running); sometimes when I can log in, I cannot run simple commands (e.g., /usr/bin/who crashes). I think the gnome-shell process is still there but nothing is working.

The problem seems to happen mostly when I use 'evince' to read a PDF. If I use the mouse to scroll, the system freezes. Once I wasn't touching 'evince' but modified the PDF file it was looking at, and when 'evince' started rerendering the file the system froze.

This has the feel of the graphics subsystem somehow tickling a kernel bug and making the whole system go catatonic. I am listing 'evince' as the culprit but I have my doubts that it is the actual culprit.

I encountered this problem with GNOME on Wayland; I tried using GNOME Classic, and GNOME on Xorg but that didn't help.

I attempted to file a bug report with the Fedora bug-reporting tool, but it doesn't work, perhaps because the OS is freezing so hard that logs don't work.


Version-Release number of selected component (if applicable):

Fedora 38 with current patches

evince 44.1-1.fc38

My workstation is an ASLab Marquis 822-T with an Asus ENGTS450 GeForce GTS 450 (Fermi) graphics card and an AMD Phenom II X4 910e CPU and 8 GiB of ECC RAM.


How reproducible:

Run 'evince' on a PDF and mouse around for a while. Maybe it will freeze; maybe it won't.

Actual results:

See the PDF.

Expected results:

The entire desktop freezes.

Additional info:

Comment 1 Fedora Admin user for bugzilla script actions 2024-04-19 15:52:00 UTC
This package has changed maintainer in Fedora. Reassigning to the new maintainer of this component.

Comment 2 Aoife Moloney 2024-05-22 14:07:21 UTC
Fedora Linux 38 entered end-of-life (EOL) status on 2024-05-21.

Fedora Linux 38 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

If you can reproduce this bug against a currently maintained version of Fedora Linux
please feel free to reopen this bug against that version. Note that the version
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