Bug 2266930

Summary:	No error message displayed when ux pod is down and we try to generate onboarding token
Product:	[Red Hat Storage] Red Hat OpenShift Data Foundation	Reporter:	Amrita Mahapatra <ammahapa>
Component:	management-console	Assignee:	Bipul Adhikari <badhikar>
Status:	CLOSED ERRATA	QA Contact:	Amrita Mahapatra <ammahapa>
Severity:	low	Docs Contact:
Priority:	unspecified
Version:	4.14	CC:	asriram, badhikar, dwalveka, kbg, kramdoss, nthomas, odf-bz-bot
Target Milestone:	---
Target Release:	ODF 4.16.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:	.No error message is displayed when the UX pod is down while generating onboarding token Previously, while generating an onboarding token for clients, if the pod is down, the loading icon appeared endlessly as a fallback message was not included in the user interface. With this fix, a relevant error message is shown when a pod is down while generating the onboarding token for clients.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2024-07-17 13:14:43 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	2260844

Description Amrita Mahapatra 2024-02-29 08:57:57 UTC

Description of problem (please be detailed as possible and provide log
snippests):
When ux pod is unavailable if we try to trigger onboarding token then it does not generate but its just stuck at generating. A proper error message should be displayed.

Version of all relevant components (if applicable):
OCP version: 4.14.11
ODF version: 4.14.5-8

Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)? No

Is there any workaround available to the best of your knowledge? No

Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)? 2

Can this issue reproducible? Yes

Can this issue reproduce from the UI? Yes

If this is a regression, please provide more details to justify this: NA

Steps to Reproduce:
1. Log in to UI, check ux pod is up and running
2. For openshift-storage namespace, Workloads-->Deployments-->ux-backend-server deployment Scale down the pod count to 0
3. Check no ux pod is up and running.
4. From Storage-->Storage Clients click on 'Generate client onboarding token'
5. It keep on generating state and no token generated but no error message displayed.

Actual results:
When ux pod is unavailable if we try to trigger onboarding token then it does not generate but its just stuck at generating no error message displayed.

Expected results:
When ux pod is unavailable if we try to trigger onboarding token then it does not generate but its just stuck at generating. A proper error message should be displayed.

Additional info:

Comment 2 Nishanth Thomas 2024-03-01 08:41:59 UTC

Moving out of 4.15 a sits minor issue

Comment 18 errata-xmlrpc 2024-07-17 13:14:43 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat OpenShift Data Foundation 4.16.0 security, enhancement & bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:4591