Bug 2266930 - No error message displayed when ux pod is down and we try to generate onboarding token
Summary: No error message displayed when ux pod is down and we try to generate onboard...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat OpenShift Data Foundation
Classification: Red Hat Storage
Component: management-console
Version: 4.14
Hardware: Unspecified
OS: Unspecified
unspecified
low
Target Milestone: ---
: ODF 4.16.0
Assignee: Bipul Adhikari
QA Contact: Amrita Mahapatra
URL:
Whiteboard:
Depends On:
Blocks: 2260844
TreeView+ depends on / blocked
 
Reported: 2024-02-29 08:57 UTC by Amrita Mahapatra
Modified: 2024-07-17 13:14 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
.No error message is displayed when the UX pod is down while generating onboarding token Previously, while generating an onboarding token for clients, if the pod is down, the loading icon appeared endlessly as a fallback message was not included in the user interface. With this fix, a relevant error message is shown when a pod is down while generating the onboarding token for clients.
Clone Of:
Environment:
Last Closed: 2024-07-17 13:14:43 UTC
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github red-hat-storage odf-console pull 1383 0 None Merged [release-4.16] Bug 2266930: Adds error message for when ux-backend pod is down 2024-05-14 11:32:53 UTC
Github red-hat-storage odf-console pull 1384 0 None Merged [release-4.16-compatibility] Bug 2266930: Adds error message for when ux-backend pod is down 2024-05-14 11:32:55 UTC
Red Hat Product Errata RHSA-2024:4591 0 None None None 2024-07-17 13:14:51 UTC

Description Amrita Mahapatra 2024-02-29 08:57:57 UTC
Description of problem (please be detailed as possible and provide log
snippests):
When ux pod is unavailable if we try to trigger onboarding token then it does not generate but its just stuck at generating. A proper error message should be displayed.

Version of all relevant components (if applicable):
OCP version: 4.14.11
ODF version: 4.14.5-8

Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)? No


Is there any workaround available to the best of your knowledge? No


Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)? 2


Can this issue reproducible? Yes


Can this issue reproduce from the UI? Yes


If this is a regression, please provide more details to justify this: NA


Steps to Reproduce:
1. Log in to UI, check ux pod is up and running
2. For openshift-storage namespace, Workloads-->Deployments-->ux-backend-server deployment Scale down the pod count to 0
3. Check no ux pod is up and running.
4. From Storage-->Storage Clients click on 'Generate client onboarding token'
5. It keep on generating state and no token generated but no error message displayed.


Actual results:
When ux pod is unavailable if we try to trigger onboarding token then it does not generate but its just stuck at generating no error message displayed.

Expected results:
When ux pod is unavailable if we try to trigger onboarding token then it does not generate but its just stuck at generating. A proper error message should be displayed.

Additional info:

Comment 2 Nishanth Thomas 2024-03-01 08:41:59 UTC
Moving out of 4.15 a sits minor issue

Comment 18 errata-xmlrpc 2024-07-17 13:14:43 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat OpenShift Data Foundation 4.16.0 security, enhancement & bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:4591


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