Bug 2284645

Summary: FFU 16.2 to 17.1 Tried to pull novalibvirt image from cdn and failed
Product: Red Hat OpenStack Reporter: Juan Badia Payno <jbadiapa>
Component: openstack-tripleo-heat-templatesAssignee: Juan Badia Payno <jbadiapa>
Status: CLOSED ERRATA QA Contact: Archana Singh <arcsingh>
Severity: high Docs Contact:
Priority: high    
Version: 17.1 (Wallaby)CC: jpretori, mariel, mburns
Target Milestone: z4Keywords: Triaged
Target Release: 17.1   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: openstack-tripleo-heat-templates-14.3.1-17.1.20240919123748.e7c7ce3.el8ost openstack-tripleo-heat-templates-14.3.1-17.1.20240919130751.e7c7ce3.el9ost Doc Type: No Doc Update
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2024-11-21 09:30:29 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Juan Badia Payno 2024-06-03 18:25:06 UTC
Customer hit the following error:

We prepared the overcloud for upgrade and ran the overcloud upgrade but the compute nodes failed to pull the container images since registry login is not working. Following were the error messages:
2024-05-31 02:57:08.808692 | 525400d2-09a6-59df-8e33-0000000013d1 |      FATAL | Force pull virtlogd_image before checking UBI version | compute-61 | error={"changed": false, "msg": "Failed to pull image registry.redhat.io/rhosp-rhel8/openstack-nova-libvirt:17.1"}
2024-05-31 02:57:08.809489 | 525400d2-09a6-59df-8e33-0000000013d1 |     TIMING | Force pull virtlogd_image before checking UBI version | compute-61 | 0:05:32.841499 | 120.49s
2024-05-31 02:57:08.810567 | 525400d2-09a6-59df-8e33-0000000013d1 |      FATAL | Force pull virtlogd_image before checking UBI version | compute-60 | error={"changed": false, "msg": "Failed to pull image registry.redhat.io/rhosp-rhel8/openstack-nova-libvirt:17.1"}                                                                                        2024-05-31 02:57:08.811240 | 525400d2-09a6-59df-8e33-0000000013d1 |     TIMING | Force pull virtlogd_image before checking UBI version | compute-60 | 0:05:32.843246 | 120.51s

Comment 17 errata-xmlrpc 2024-11-21 09:30:29 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: RHOSP 17.1.4 (openstack-tripleo-heat-templates) security update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:9978