Customer hit the following error: We prepared the overcloud for upgrade and ran the overcloud upgrade but the compute nodes failed to pull the container images since registry login is not working. Following were the error messages: 2024-05-31 02:57:08.808692 | 525400d2-09a6-59df-8e33-0000000013d1 | FATAL | Force pull virtlogd_image before checking UBI version | compute-61 | error={"changed": false, "msg": "Failed to pull image registry.redhat.io/rhosp-rhel8/openstack-nova-libvirt:17.1"} 2024-05-31 02:57:08.809489 | 525400d2-09a6-59df-8e33-0000000013d1 | TIMING | Force pull virtlogd_image before checking UBI version | compute-61 | 0:05:32.841499 | 120.49s 2024-05-31 02:57:08.810567 | 525400d2-09a6-59df-8e33-0000000013d1 | FATAL | Force pull virtlogd_image before checking UBI version | compute-60 | error={"changed": false, "msg": "Failed to pull image registry.redhat.io/rhosp-rhel8/openstack-nova-libvirt:17.1"} 2024-05-31 02:57:08.811240 | 525400d2-09a6-59df-8e33-0000000013d1 | TIMING | Force pull virtlogd_image before checking UBI version | compute-60 | 0:05:32.843246 | 120.51s
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Moderate: RHOSP 17.1.4 (openstack-tripleo-heat-templates) security update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2024:9978