Bug 2290675

Summary: [RDR] The Disaster Recovery web console page (All Clusters -> Data Services -> Disaster Recovery) is not opening and throws an error most of the time.
Product: [Red Hat Storage] Red Hat OpenShift Data Foundation Reporter: Maya Anilson <manilson>
Component: management-consoleAssignee: gowtham <gshanmug>
Status: CLOSED ERRATA QA Contact: Sidhant Agrawal <sagrawal>
Severity: high Docs Contact:
Priority: unspecified    
Version: 4.16CC: aaaggarw, amagrawa, gshanmug, kramdoss, muagarwa, odf-bz-bot, skatiyar
Target Milestone: ---Keywords: Reopened
Target Release: ODF 4.16.2   
Hardware: Unspecified   
OS: Other   
Whiteboard:
Fixed In Version: 4.16.2-3 Doc Type: No Doc Update
Doc Text:
Story Points: ---
Clone Of:
: 2304993 (view as bug list) Environment:
Last Closed: 2024-09-18 11:57:40 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 2304993    
Attachments:
Description Flags
component-trace
none
stack-trace none

Description Maya Anilson 2024-06-06 07:12:42 UTC 
Created attachment 2036508 [details]
component-trace

Description of problem (please be detailed as possible and provide log
snippests):

The webpage shows following error 

TypeError

Description:
undefined is not an object (evaluating 'SortColumn/* SortByDirection */.B')

with the below stack trace

SortByDirection@
useSortList@
ComposableTable@
ra@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:58880
Us@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:111317
Su@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:98329
wu@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:98257
_u@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:98120
hu@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:95107
@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:44775
@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:125:3769
zi@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:44721
Hi@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:44656
Te@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:115837
Yt@https://console-openshift-console.apps.m1320001.lnxne.boe/static/vendors~main-chunk-7528e2c962d28cc8241f.min.js:117:23515


Version of all relevant components (if applicable):

OCP 4.16 ODF 4.16 


Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)?
yes.  I am unable to enroll protected applications or perfrom failover actions 


Is there any workaround available to the best of your knowledge?
After many refreshes the page opens sometimes.


Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)?


Can this issue reproducible?
Always


Can this issue reproduce from the UI?
Yes

If this is a regression, please provide more details to justify this:


Steps to Reproduce:
1. Open the page https://console-openshift-console.apps.<clustername>/multicloud/data-services/disaster-recovery/protected-applications
2.
3.


Actual results:
Page does not open

Expected results:


Additional info:
Comment 3 Maya Anilson 2024-06-06 07:13:50 UTC 
Created attachment 2036509 [details]
stack-trace
Comment 7 Maya Anilson 2024-06-07 07:35:15 UTC 
The problem still persists, the DisasterRecovery page is not opening on IBM Z platform. 

OCP Version 4.16.0-rc.3
ODF Version 4.16.0-121
ACM 2.10
Comment 15 Sunil Kumar Acharya 2024-08-29 17:38:37 UTC 
Please backport the fix to ODF-4.16 and update the RDT flag/text appropriately.
Comment 22 errata-xmlrpc 2024-09-18 11:57:40 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Red Hat OpenShift Data Foundation 4.16.2 security and bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:6755
Comment 23 Red Hat Bugzilla 2025-01-17 04:25:13 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days