Bug 2310435

Summary: [GSS][ODF Dashboard] Data Resiliency in Unknown state after OCP/ODF upgrade to 4.14
Product: [Red Hat Storage] Red Hat OpenShift Data Foundation Reporter: Shriya Mulay <smulay>
Component: management-consoleAssignee: Sanjal Katiyar <skatiyar>
Status: ASSIGNED --- QA Contact: Oded <oviner>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 4.14CC: mmanjuna, odf-bz-bot, oviner, skatiyar
Target Milestone: ---Flags: skatiyar: needinfo? (smulay)
skatiyar: needinfo? (smulay)
Target Release: ---   
Hardware: x86_64   
OS: Linux   
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Shriya Mulay 2024-09-06 15:15:36 UTC
Description of problem (please be detailed as possible and provide log
snippests):

The customer upgraded the OCP and ODF to 4.14 after which the Data Resiliency is in Unknown state for RGW service even though the underlying ceph cluster is in healthy.
It was verified that the RGW service is working as expected and ceph is in healthy state.

Steps taken :
- Restarted the odf metrics and odf console pod
- Disabled/enabled the odf plugin console
- Operators were restarted
- Verified the healthy cluster health state
- Upgrade is successful 


Version of all relevant components (if applicable):
 4.14.9-rhodf

Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)?

Unable to get valid information from the ODF dashboard

Is there any workaround available to the best of your knowledge?
NA

Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)?


Can this issue reproducible?
NA


Actual results:
ODF dashboard wrongly reporting the Data Resiliency as "Unknown".


Expected results:
ODF dashboard should display valid information.


Additional info:
Next update