Bug 2310435 - [GSS][ODF Dashboard] Data Resiliency in Unknown state after OCP/ODF upgrade to 4.14 [NEEDINFO]
Summary: [GSS][ODF Dashboard] Data Resiliency in Unknown state after OCP/ODF upgrade t...
Keywords:
Status: ASSIGNED
Alias: None
Product: Red Hat OpenShift Data Foundation
Classification: Red Hat Storage
Component: management-console
Version: 4.14
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: ---
: ---
Assignee: Sanjal Katiyar
QA Contact: Oded
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2024-09-06 15:15 UTC by Shriya Mulay
Modified: 2024-09-23 10:43 UTC (History)
4 users (show)

Fixed In Version:
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Clone Of:
Environment:
Last Closed:
Embargoed:
skatiyar: needinfo? (smulay)
skatiyar: needinfo? (smulay)


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System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker OCSBZM-9071 0 None None None 2024-09-06 15:17:51 UTC

Description Shriya Mulay 2024-09-06 15:15:36 UTC
Description of problem (please be detailed as possible and provide log
snippests):

The customer upgraded the OCP and ODF to 4.14 after which the Data Resiliency is in Unknown state for RGW service even though the underlying ceph cluster is in healthy.
It was verified that the RGW service is working as expected and ceph is in healthy state.

Steps taken :
- Restarted the odf metrics and odf console pod
- Disabled/enabled the odf plugin console
- Operators were restarted
- Verified the healthy cluster health state
- Upgrade is successful 


Version of all relevant components (if applicable):
 4.14.9-rhodf

Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)?

Unable to get valid information from the ODF dashboard

Is there any workaround available to the best of your knowledge?
NA

Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)?


Can this issue reproducible?
NA


Actual results:
ODF dashboard wrongly reporting the Data Resiliency as "Unknown".


Expected results:
ODF dashboard should display valid information.


Additional info:
Next update


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