Bug 2330960

Summary:	Evince cannot print, print-preview, or print-to-file from PDFs created with pdftk, cairo, or xdvipdfmx
Product:	[Fedora] Fedora	Reporter:	Paul DeStefano <prd-fedora>
Component:	evince	Assignee:	GNOME SIG Unassigned <gnome-sig>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	41	CC:	feborges, francesco.3ntini, gnome-sig, mclasen, mkasik, rstrode, suraj.ghimire7
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Hardware:	Unspecified
OS:	Linux
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Last Closed:	2024-12-09 14:18:42 UTC	Type:	---
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oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Description Paul DeStefano 2024-12-07 09:03:14 UTC

When printing, the job goes to the queue, but the journal shows and error to the effect that data is corrupt.  When trying to print-preview, the previewer starts and immediately shows an error that says the file is damaged.  When printing to a file, there is no error at first, but when you open this file with evince, it's also broken and shows an error about the file being corrupt.

This seems to only happen with some PDFs, but that includes ones I create with LaTeX (xelatex/xdvipdfmx) and files I have received that report producer/creator pdftk and cairo.  PDF created with pdflatex and Adobe, and possibly other tools, can be print, previewed, and printed-to-file-ed.

Reproducible: Always

Steps to Reproduce:
1. open a PDF
2. try to print to file
3. try print-preview
Actual Results:  
output is corrupt

Expected Results:  
this worked just a couple of weeks ago.

https://gitlab.gnome.org/GNOME/evince/-/issues/2060
https://discussion.fedoraproject.org/t/printing-and-print-preview-errors-from-some-pdfs-some-versions-of-pdftk-cairo-xdvipdfmx/139149

Comment 1 Paul DeStefano 2024-12-08 01:12:51 UTC

Looks like a DNF update fixed this.  Very strange.  45 pkgs were updated, but most were related to cups or cairo.

Comment 2 Marek Kašík 2024-12-09 14:18:42 UTC

Looking at recent updates, this has been fixed in Cairo. See https://gitlab.freedesktop.org/cairo/cairo/-/issues/870 and https://bugzilla.redhat.com/show_bug.cgi?id=2330100.

Regards

*** This bug has been marked as a duplicate of bug 2330100 ***