Bug 2367416

Summary: Failed to install image
Product: [Fedora] Fedora Reporter: Tuguldur T. Odbadrakh <odbadrakhtt>
Component: anacondaAssignee: anaconda-maint
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 42CC: anaconda-maint, kkoukiou, mkolman, w
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Hardware: Unspecified   
OS: Unspecified   
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Last Closed: 2025-12-12 13:25:00 UTC Type: Bug
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Log from installer error none

Description Tuguldur T. Odbadrakh 2025-05-20 02:00:08 UTC
Created attachment 2090841 [details]
Log from installer error

Installer WebUI Critical Error:
org.fedoraproject.Anaconda.PayloadInstallationError: Failed to install image: process '['rsync', '-pogAXtlHrDx', '--stats', '--info=flist2,name,progress2', '--no-inc-recursive', '--exclude', '/dev/', '--exclude', '/proc/', '--exclude', '/tmp/*', '--exclude', '/sys/', '--exclude', '/run/', '--exclude', '/boot/*rescue*', '--exclude', '/boot/loader/', '--exclude', '/boot/efi/', '--exclude', '/etc/machine-id', '--exclude', '/etc/machine-info', '/run/install/sources/mount-0000-live_os_image/', '/mnt/sysroot']' exited with status 23

Please attach the log file /tmp/webui.log to the issue.

Comment 1 Martin Kolman 2025-05-27 13:13:22 UTC
Thanks for the log, looking into it I see:


May 19 20:19:39 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: INFO:program:Running... rsync -pogAXtlHrDx --stats --info=flist2,name,progress2 --no-inc-recursive --exclude /dev/ --exclude /proc/ --exclude /tmp/* --exclude /sys/ --exclude /run/ --exclude /boot/*rescue* --exclude /boot/loader/ --exclude /boot/efi/ --exclude /etc/machine-id --exclude /etc/machine-info /run/install/sources/mount-0000-live_os_image/ /mnt/sysroot
May 19 20:19:41 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 0%
May 19 20:19:43 localhost-live systemd[1]: virtqemud.service: Deactivated successfully.
May 19 20:19:43 localhost-live audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 subj=system_u:system_r:init_t:s0 msg='unit=virtqemud comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
May 19 20:19:47 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 1%
May 19 20:19:47 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 2%
May 19 20:19:47 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 3%
May 19 20:19:48 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 4%
May 19 20:19:49 localhost-live systemd[2261]: Starting grub-boot-success.service - Mark boot as successful...
May 19 20:19:49 localhost-live systemd[2261]: Finished grub-boot-success.service - Mark boot as successful.
May 19 20:19:49 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 5%
May 19 20:19:50 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 6%
May 19 20:19:51 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 7%
May 19 20:19:52 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 8%
May 19 20:19:58 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 9%
May 19 20:20:04 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 10%
May 19 20:20:08 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 11%
May 19 20:20:15 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 12%
May 19 20:20:21 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 15%
May 19 20:20:22 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 16%
May 19 20:20:23 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 19%
May 19 20:20:23 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 20%
May 19 20:20:25 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 21%
May 19 20:20:29 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 22%
May 19 20:20:29 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 23%
May 19 20:20:30 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 24%
May 19 20:20:30 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 26%
May 19 20:20:31 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 27%
May 19 20:20:31 localhost-live org.fedoraproject.Anaconda.Modules.Payloads[3506]: DEBUG:anaconda.modules.payloads.payload.live_image.installation:rsync progress: 28%
May 19 20:20:32 localhost-live kernel: erofs (device loop0): failed to decompress 7 in[86016] out[243289]
May 19 20:20:32 localhost-live kernel: erofs (device loop0): read error -117 @ 487021 of nid 66804352
May 19 20:20:32 localhost-live kernel: erofs (device loop0): readahead error at folio 765 @ nid 175299
May 19 20:20:32 localhost-live kernel: erofs (device loop0): failed to decompress 7 in[86016] out[243289]
May 19 20:20:32 localhost-live kernel: erofs (device loop0): read error -117 @ 487020 of nid 66804352
May 19 20:20:32 localhost-live kernel: erofs (device loop0): readahead error at folio 764 @ nid 175299
May 19 20:20:32 localhost-live kernel: erofs (device loop0): failed to decompress 7 in[86016] out[243289]
May 19 20:20:32 localhost-live kernel: erofs (device loop0): read error -117 @ 487019 of nid 66804352
May 19 20:20:32 localhost-live kernel: erofs (device loop0): readahead error at folio 763 @ nid 175299
May 19 20:20:32 localhost-live kernel: erofs (device loop0): failed to decompress 7 in[86016] out[243289]
May 19 20:20:32 localhost-live kernel: erofs (device loop0): read error -117 @ 487018 of nid 66804352
May 19 20:20:32 localhost-live kernel: erofs (device loop0): readahead error at folio 762 @ nid 175299
May 19 20:20:32 localhost-live kernel: erofs (device loop0): failed to decompress 7 in[86016] out[243289]
May 19 20:20:32 localhost-live kernel: erofs (device loop0): read error -117 @ 487017 of nid 66804352
May 19 20:20:32 localhost-live kernel: erofs (device loop0): readahead error at folio 761 @ nid 175299
May 19 20:20:32 localhost-live kernel: erofs (device loop0): failed to decompress 7 in[86016] out[243289]
(thousands of lines of these errors follow)

Also from rsync man page, RC 23 means "Partial transfer due to error" - this indicates that rsync (which we use to transfer the pre-prepared Fedora system to your local storage) was not able to transfer all as expected. One likely cause could be incomplete or corrupted installation image - or possibly even a failing USB drive.

I suggest:
* checking the media checksum if you download it or making sure the media check in Fedora Media writer succeeds
* if the checks are fine but you are still seeing this issue, then you might have a failing USB drive that intermittently fails & using a different device might help

Comment 2 Katerina Koukiou 2025-12-12 13:25:00 UTC

*** This bug has been marked as a duplicate of bug 2412427 ***