Bug 2413560

Summary: WebUI: org.fedoraproject.Anaconda.PayloadInstallationError: Failed to install image: process '['rsync', '-pogAXtlHrDx', '--stats', '--info=flist2,name,progress2', '--no-inc-recursive', '--exclude', '/dev/', '--exclude', '/proc/', '--exclude', '/tmp/*', '-
Product: [Fedora] Fedora Reporter: carlos <Cemm1995>
Component: anacondaAssignee: anaconda-maint
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 43CC: a.badger, alpha, anaconda-maint, kkoukiou, mchaithanyasai2, mkolman, w
Target Milestone: ---Flags: kkoukiou: needinfo? (Cemm1995)
Target Release: ---   
Hardware: Unspecified   
OS: Linux   
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Last Closed: 2025-12-11 07:44:05 UTC Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description carlos 2025-11-08 18:16:10 UTC
Installer WebUI Critical Error:
org.fedoraproject.Anaconda.PayloadInstallationError: Failed to install image: process '['rsync', '-pogAXtlHrDx', '--stats', '--info=flist2,name,progress2', '--no-inc-recursive', '--exclude', '/dev/', '--exclude', '/proc/', '--exclude', '/tmp/*', '--exclude', '/sys/', '--exclude', '/run/', '--exclude', '/boot/*rescue*', '--exclude', '/boot/loader/', '--exclude', '/boot/efi/', '--exclude', '/etc/machine-id', '--exclude', '/etc/machine-info', '/run/install/sources/mount-0000-live_os_image/', '/mnt/sysroot']' exited with status 23

Adjunte el boletĂ­n /tmp/journal.log al problema.

---[ System & Environment Information ]---
OS: Fedora Linux 43 (Workstation Edition)
Anaconda version: 43.44
Anaconda UI version: 53.14.g7ea927aa



Reproducible: Always

Steps to Reproduce:
Boot from the Fedora 43 Workstation live ISO/USB medium.
Launch the graphical installer (Anaconda WebUI).
Proceed through initial setup screens (language, keyboard, storage configuration) until reaching the installation source selection.
Select the default live OS image as the installation source and initiate the payload installation phase.
Observe the failure during the image copy process.
Actual Results:
the installer aborts with the aforementioned PayloadInstallationError. The rsync command exits with status 23 (indicating partial transfer failure, often due to vanished source files, I/O errors, or exclusion mismatches). Installation cannot proceed, leaving the system uninstalled.

Expected Results:
The rsync process should complete successfully, transferring the live OS image from the mounted source to /mnt/sysroot without errors. The installer should progress to subsequent phases (e.g., package installation, bootloader configuration) and complete the Fedora 43 Workstation setup.

Additional Information:
This issue occurs in the live environment; no custom repositories or modifications were applied.
Exit status 23 in rsync typically signifies issues such as file vanishing mid-transfer or protocol incompatibilities—review attached /tmp/journal.log for rsync verbose output (--stats, --info=flist2,name,progress2).
No prior manual interventions (e.g., disk partitioning errors) were noted before the payload phase.

Comment 1 Martin Kolman 2025-11-18 15:19:32 UTC
This rsync error  (we use rsync to transfer the content of the Live image to the target system) is quite often caused by either the Live image being corrupted during download or the device (eg. USB flash drive) being faulty. So my suggestion is re-downloading the Live image and re-creatingn the installation medium, possibly using a different flash drive.

Comment 2 Katerina Koukiou 2025-12-08 15:25:21 UTC
By the way, what do you mean by " until reaching the installation source selection"? The WebUI does not have an installation source selection yet. From the logs I assume that the error happens after starting the installation, in the installation progress screen.

Comment 3 Katerina Koukiou 2025-12-11 07:44:05 UTC

*** This bug has been marked as a duplicate of bug 2412427 ***