Bug 2493942

Summary: Intel 9462 does not detect generic A6732T Bluetooth keyboard (Intel 9462 não detecta teclado Bluetooth genérico A6732T)
Product: [Fedora] Fedora Reporter: fabio140185 <fabio140185>
Component: bluezAssignee: Peter Robinson <pbrobinson>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 44CC: bnocera, dwmw2, lihis, michel, ngompa13, pbrobinson
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: bluez-5.87-1.fc44 bluez-5.87-2.fc43 Doc Type: ---
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2026-07-07 00:50:54 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description fabio140185@gmail.com 2026-06-27 23:59:09 UTC
Description of problem:
Intel 9462 Bluetooth adapter fails to detect generic Bluetooth keyboard model A6732T.

Version-Release number of selected component (if applicable):
Fedora 44
bluez-5.86-5.fc44.x86_64
Kernel: 7.0.13-200.fc44.x86_64

How reproducible:
Always

Steps to Reproduce:
1. Turn on the A6732T keyboard and put it in pairing mode (Fn + W + hold Connect button until LED blinks)
2. Run: bluetoothctl → power on → scan on
3. The keyboard is not detected (no [NEW] Device appears)

Actual results:
The keyboard is not visible during scan, even with pairing LED blinking. No connection possible.

Expected results:
The keyboard should be detected and pair normally, as it does on Android and on another laptop with Intel AX201.

Additional info:
- Firmware: ibt-0040-1020.sfi version 151-5.24 (2024)
- Already tried: clear Bluetooth cache, rmmod/modprobe btusb, blueman, btmgmt power cycle, different keyboard modes.
- Works fine on Intel AX201, fails only on 9462 (Jefferson Peak).


#################Brazilian Portuguese translation###################################


Descrição do problema:
O adaptador Bluetooth Intel 9462 não detecta o teclado Bluetooth genérico modelo A6732T.

Versão/número de lançamento do componente selecionado (se aplicável):
Fedora 44
bluez-5.86-5.fc44.x86_64
Kernel: 7.0.13-200.fc44.x86_64

Reprodutibilidade:
Sempre

Passos para reproduzir:
1. Ligue o teclado A6732T e coloque-o no modo de pareamento (Fn + W + manter pressionado o botão Connect até o LED piscar)
2. Execute: bluetoothctl → power on → scan on
3. O teclado não é detectado (nenhum dispositivo [NEW] aparece)

Resultados atuais:
O teclado não fica visível durante a varredura, mesmo com o LED de pareamento piscando. Não é possível estabelecer conexão.

Resultados esperados:
O teclado deve ser detectado e pareado normalmente, assim como ocorre no Android e em outro notebook com Intel AX201.

Informações adicionais:
- Firmware: ibt-0040-1020.sfi versão 151-5.24 (2024)
- Tentativas realizadas: limpar cache do Bluetooth, rmmod/modprobe btusb, blueman, ciclo de energia via btmgmt, diferentes modos do teclado.
- Funciona corretamente no Intel AX201; falha apenas no 9462 (Jefferson Peak).)

Comment 1 Peter Robinson 2026-06-28 12:16:03 UTC
*** Bug 2493941 has been marked as a duplicate of this bug. ***

Comment 2 Fedora Update System 2026-07-05 11:47:35 UTC
FEDORA-2026-a3298b621e (bluez-5.87-1.fc44) has been submitted as an update to Fedora 44.
https://bodhi.fedoraproject.org/updates/FEDORA-2026-a3298b621e

Comment 3 Fedora Update System 2026-07-05 11:47:48 UTC
FEDORA-2026-7f7d44651d (bluez-5.87-1.fc43) has been submitted as an update to Fedora 43.
https://bodhi.fedoraproject.org/updates/FEDORA-2026-7f7d44651d

Comment 4 Fedora Update System 2026-07-06 13:41:34 UTC
FEDORA-2026-a3298b621e has been pushed to the Fedora 44 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2026-a3298b621e`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2026-a3298b621e

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.

Comment 5 Fedora Update System 2026-07-06 14:00:06 UTC
FEDORA-2026-7f7d44651d has been pushed to the Fedora 43 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2026-7f7d44651d`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2026-7f7d44651d

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.

Comment 6 Fedora Update System 2026-07-07 00:50:54 UTC
FEDORA-2026-a3298b621e (bluez-5.87-1.fc44) has been pushed to the Fedora 44 stable repository.
If problem still persists, please make note of it in this bug report.

Comment 7 Fedora Update System 2026-07-09 01:26:56 UTC
FEDORA-2026-b3df983849 has been pushed to the Fedora 43 testing repository.
Soon you'll be able to install the update with the following command:
`sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2026-b3df983849`
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2026-b3df983849

See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.

Comment 8 Fedora Update System 2026-07-12 00:59:34 UTC
FEDORA-2026-b3df983849 (bluez-5.87-2.fc43) has been pushed to the Fedora 43 stable repository.
If problem still persists, please make note of it in this bug report.