Bug 2499464

Summary: Discover freezes when attempting to update
Product: [Fedora] Fedora Reporter: Pcqnk <pcqnk>
Component: plasma-discoverAssignee: Steve Cossette <steve>
Status: NEW --- QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 44CC: davide.fiorelli, kde-sig, ppywlkiqletw, steve
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: ---
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Capture
none
INFO none

Description Pcqnk 2026-07-12 07:50:04 UTC
Discover notifies me that updates are available. After checking all configured repositories, it freezes on the final screen (see the attached screenshot) and never proceeds beyond that point.

I have attached my software and hardware information for reference.


Reproducible: Always

Comment 1 Pcqnk 2026-07-12 07:51:16 UTC
Created attachment 2148400 [details]
Capture

Comment 2 Pcqnk 2026-07-12 07:51:40 UTC
Created attachment 2148401 [details]
INFO

Comment 3 Davide Fiorelli 2026-07-21 07:45:29 UTC
Same behaviour here. System info:

Operating System: Fedora Linux 44
KDE Plasma Version: 6.7.3
KDE Frameworks Version: 6.28.0
Qt Version: 6.11.1
Kernel Version: 7.1.4-200.fc44.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 12 × Intel® Core™ i7-10850H CPU @ 2.70GHz
Memory: 16 GiB of RAM (15.2 GiB usable)
Graphics Processor: Intel® UHD Graphics
Manufacturer: Dell Inc.
Product Name: Latitude 5511

plasma-discover info:

Name        : plasma-discover
Version     : 6.7.3
Release     : 1.fc44
Architecture: x86_64
Install Date: Tue 21 Jul 2026 08:15:46 AM CEST
Group       : Unspecified
Size        : 2335393
License     : BSD-3-Clause AND CC0-1.0 AND GPL-2.0-only AND GPL-2.0-or-later AND GPL-3.0-only AND LGPL-2.0-or-later AND LGPL-2.1-only AND LGPL-3.0-only AND (GPL-2.0-only OR GPL-3.0-only) AND (LGPL-2.1-only OR LGPL-3.0-only)
Signature   :
              RSA/SHA256, Wed 15 Jul 2026 03:58:11 AM CEST, Key ID dbfcf71c6d9f90a6
Source RPM  : plasma-discover-6.7.3-1.fc44.src.rpm
Build Date  : Wed 15 Jul 2026 12:30:02 AM CEST
Build Host  : buildvm-x86-08.rdu3.fedoraproject.org

Comment 4 Villy Kruse 2026-07-30 18:29:02 UTC
This is usually caused by the plasma-discover-snap plugin which will be
installed as a weak dependency if snapd is installed.  If you remove the
package the problem goes away until the package is re-installed at some later
system update.  If the user doesn't use snapd, then uninstalling snapd and
the snapd related packages would permanently fix the problem for that user.

I would suggest that the plasma-discover-snap plugin should be blacklisted
until the problem is diagnosed and fixed by KDE.

Comment 5 Davide Fiorelli 2026-08-31 07:26:04 UTC
(In reply to Villy Kruse from comment #4)
> This is usually caused by the plasma-discover-snap plugin which will be
> installed as a weak dependency if snapd is installed.  If you remove the
> package the problem goes away until the package is re-installed at some later
> system update.  If the user doesn't use snapd, then uninstalling snapd and
> the snapd related packages would permanently fix the problem for that user.
> 
> I would suggest that the plasma-discover-snap plugin should be blacklisted
> until the problem is diagnosed and fixed by KDE.

Thank you for your reply.

That is absolutely true for me. As soon the plasma-discover-snap package is removed, 
the update process works just fine.

The issue is that after the removal, snap packages will not be updated until reinstallation.

Comment 6 Villy Kruse 2026-08-31 08:20:58 UTC
(In reply to Davide Fiorelli from comment #5)

> ...
> 
> The issue is that after the removal, snap packages will not be updated until
> reinstallation.

In my experience, the snap packages are updated by snap itself.  It also keeps
old versions installed, which you can check by running 

snap list --all

Comment 7 Pcqnk 2026-08-31 13:08:20 UTC
Thanks for the replies. I've updated everything via the terminal, so I had no choice but to look up the commands. Cheers.