Bug 31146
| Summary: | Mylex AR160 RAID Controller can't be recognized during installation | ||||||||||
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| Product: | [Retired] Red Hat Linux | Reporter: | Bill Huang <bhuang> | ||||||||
| Component: | kernel | Assignee: | Michael K. Johnson <johnsonm> | ||||||||
| Status: | CLOSED WORKSFORME | QA Contact: | Brock Organ <borgan> | ||||||||
| Severity: | high | Docs Contact: | |||||||||
| Priority: | high | ||||||||||
| Version: | 7.1 | CC: | havill | ||||||||
| Target Milestone: | --- | ||||||||||
| Target Release: | --- | ||||||||||
| Hardware: | i386 | ||||||||||
| OS: | Linux | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2001-03-15 17:43:31 UTC | Type: | --- | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Attachments: |
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Description
Bill Huang
2001-03-09 10:36:08 UTC
Please post the "lspci" and "lspci -n" info of the device. Some additional messages from Hitachi tester: 1.During the period of loading SCSI Driver,"Loading DAC960 Driver" wasn't displayed. 2.When other SCSI controllors,such as Adaptec aic7899 and Qlogic QLA2200(fibre),are loaded, "Loading xxx" messages are displayed 3.With Fisher,"Loading DAC960 Driver"message was displayed and it seemed the disk was recognised, but system run very slow or just hung up after the disk was recognized. Since system was not installed properly,I don't know how to print out lspci and lspci -n. I asked the tester to print out lspci and (lspci -n ) if system can be installed with Fisher or previous version on that machine. Or please tell me any other way to provide the needed information for you to resolve the bug. lspci -v / lspci -n can be done on _any_ linux installation, the output does (in general) not depend on the kernel version / distribution. Are you using a CDROM install? If so, is the CDROM connected to the
DAC960 controller? If so, then you need to boot into the installer
"linux dd" and use the driver disk ("drivers.img") so that the DAC960
driver is available. If it works, that is just what is required.
If that's not the case, or if it does not work, try booting with
"linux isa" into the installer and select the DAC960 driver and see
if that works. If it does work, then you will be able to install
and run lspci -v.
Yes,the testers used CDROM install. Fisher can be installed but not stable and previous Red Hat version cant be installed. It is said the TurboLinux 6.1 can be installed though they used boot.img floppy not from CDROM. I was told that after the tester tried to install Fisher 3 times,the last time,Fisher seems to be installed hopefully. I can get the exact result after about 30 minutes. Certainly they are also trying to use the driver floppy.--I haven't gotten the result yet. Hitachi tester told me that they would like to send us the RAID board to help us resolve to bug.How about letting Hitachi send us the RAID board? Created attachment 12706 [details]
Fisher: dmesg
Created attachment 12707 [details]
Fisher:lspci
Created attachment 12708 [details]
Fisher:lspci -n
Yes, having this hardware here would definitely help us debug the problem, so if they could send us a sample, that would most definitely help! Tested successfully here with the latest trees. Very glad to hear of this!:-)Thanks for your good work! |