Bug 355071

Summary: sysreport fails if HOME directory doesn't exist
Product: Red Hat Enterprise Linux 5 Reporter: Arenas Belon, Carlo Marcelo <carenas>
Component: sosAssignee: Adam Stokes <astokes>
Status: CLOSED WONTFIX QA Contact:
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Priority: low    
Version: 5.0   
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OS: Linux   
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Last Closed: 2008-03-04 00:24:09 UTC Type: ---
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Description Arenas Belon, Carlo Marcelo 2007-10-27 06:07:13 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.13) Gecko/20060513 Fedora/1.0.8-1.1.fc3.1.legacy Firefox/1.0.8

Description of problem:
running sudo /usr/sbin/sysreport failes with "Cannot make temp dir"

Version-Release number of selected component (if applicable):
sysreport-1.4.3-10.el5

How reproducible:
Always


Steps to Reproduce:
1. login into a system using a network account (NIS, krb5, ldap, ADS, ...) that has no local home directory
2. run sysreport as root using sudo
3.

Actual Results:
$ sudo /usr/sbin/sysreport
Password:
Cannot make temp dir


Expected Results:
sysreport generated

Additional info:
the problem is that sysreport relies on the HOME environment pointing to a home directory that can be written into to create a temporary directory.

the use of /tmp or ${TMPDIR} should be used instead

Comment 1 Adam Stokes 2008-03-04 00:24:09 UTC
Please use sosreport instead. If problem persists file a new bug against sosreport.

Thanks