From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.13) Gecko/20060513 Fedora/1.0.8-1.1.fc3.1.legacy Firefox/1.0.8 Description of problem: running sudo /usr/sbin/sysreport failes with "Cannot make temp dir" Version-Release number of selected component (if applicable): sysreport-1.4.3-10.el5 How reproducible: Always Steps to Reproduce: 1. login into a system using a network account (NIS, krb5, ldap, ADS, ...) that has no local home directory 2. run sysreport as root using sudo 3. Actual Results: $ sudo /usr/sbin/sysreport Password: Cannot make temp dir Expected Results: sysreport generated Additional info: the problem is that sysreport relies on the HOME environment pointing to a home directory that can be written into to create a temporary directory. the use of /tmp or ${TMPDIR} should be used instead
Please use sosreport instead. If problem persists file a new bug against sosreport. Thanks