Bug 39087

Summary:	No shipping options for heavy international order
Product:	Red Hat Web Site	Reporter:	Jay Turner <jturner>
Component:	New Store	Assignee:	Cameron Prince <cprince>
Status:	CLOSED CURRENTRELEASE	QA Contact:	wbirkhea
Severity:	medium	Docs Contact:
Priority:	medium
Version:	current	CC:	srevivo
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2001-05-09 21:23:30 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Jay Turner 2001-05-04 12:51:10 UTC

Description of Problem:
Attempted to purchase 220 pounds of product and ship it to Japan.

How Reproducible:
Every time for foreign shipping addresses

Steps to Reproduce:
1. Log into http://bmantest.meridian.redhat.com/cgi-bin/store
2. Place 100 Fedoras in shopping cart
3. Continue through checkout
4. On address verification screen, change the shipping address to be
   somewhere outside of US/Canada
5. On the next screen (Shipping) will have no shipping options and an error
   "No match found for module 'XPD', quantity '220', returning 0"

Actual Results:
Get cryptic error message related to there being no shipping options for
that weight.

Expected Results:
Should get message that the order is too heavy, just as we provide for US
shipments.

Additional Information:

Comment 1 Cameron Prince 2001-05-04 15:05:25 UTC

International orders now display the same errors as domestic.

Comment 2 Jay Turner 2001-05-04 15:24:05 UTC

Looks good on bmantest.meridian.  Closing out the issue.

Comment 3 Jay Turner 2001-05-04 15:25:58 UTC

Actually, minor nit.  We don't use UPS to ship international orders.  I think
that we use DHL.

Comment 4 David Totten 2001-05-04 20:05:17 UTC

I was looking on the shipping page, and it does say that they use DHL for
international orders. Do we need to create a usertag that queries thier website
for the shipping costs? I see no shipping tables on the DHL website.

I was under the impression that were were going to use UPS XPR here

Comment 5 Cameron Prince 2001-05-09 21:23:25 UTC

This overweight shipping message on webdevel has been generalized. This change 
will show up on bmantest with the next RPM build later today.

As I understand it, we will be using UPS Worldwide Expedited rates, but the 
actual shipper will be DHL. So there is no need to code a connector for DHL.

Comment 6 Jay Turner 2001-05-14 20:36:13 UTC

The generalized message works a lot better here.  Closing out this issue.