Bug 39087 - No shipping options for heavy international order
No shipping options for heavy international order
Status: CLOSED CURRENTRELEASE
Product: Red Hat Web Site
Classification: Red Hat
Component: New Store (Show other bugs)
current
i386 Linux
medium Severity medium
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Assigned To: Cameron Prince
wbirkhea
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Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2001-05-04 08:51 EDT by Jay Turner
Modified: 2015-01-07 18:45 EST (History)
1 user (show)

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Fixed In Version:
Doc Type: Bug Fix
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Clone Of:
Environment:
Last Closed: 2001-05-09 17:23:30 EDT
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Description Jay Turner 2001-05-04 08:51:10 EDT
Description of Problem:
Attempted to purchase 220 pounds of product and ship it to Japan.

How Reproducible:
Every time for foreign shipping addresses

Steps to Reproduce:
1. Log into http://bmantest.meridian.redhat.com/cgi-bin/store
2. Place 100 Fedoras in shopping cart
3. Continue through checkout
4. On address verification screen, change the shipping address to be
   somewhere outside of US/Canada
5. On the next screen (Shipping) will have no shipping options and an error
   "No match found for module 'XPD', quantity '220', returning 0"

Actual Results:
Get cryptic error message related to there being no shipping options for
that weight.

Expected Results:
Should get message that the order is too heavy, just as we provide for US
shipments.

Additional Information:
Comment 1 Cameron Prince 2001-05-04 11:05:25 EDT
International orders now display the same errors as domestic.
Comment 2 Jay Turner 2001-05-04 11:24:05 EDT
Looks good on bmantest.meridian.  Closing out the issue.
Comment 3 Jay Turner 2001-05-04 11:25:58 EDT
Actually, minor nit.  We don't use UPS to ship international orders.  I think
that we use DHL.
Comment 4 David Totten 2001-05-04 16:05:17 EDT
I was looking on the shipping page, and it does say that they use DHL for
international orders. Do we need to create a usertag that queries thier website
for the shipping costs? I see no shipping tables on the DHL website.

I was under the impression that were were going to use UPS XPR here
Comment 5 Cameron Prince 2001-05-09 17:23:25 EDT
This overweight shipping message on webdevel has been generalized. This change 
will show up on bmantest with the next RPM build later today.

As I understand it, we will be using UPS Worldwide Expedited rates, but the 
actual shipper will be DHL. So there is no need to code a connector for DHL.

Comment 6 Jay Turner 2001-05-14 16:36:13 EDT
The generalized message works a lot better here.  Closing out this issue.

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