Bug 447493

Summary:	paper metrics go wrong when printing using lp/lpr
Product:	[Fedora] Fedora	Reporter:	Hao Liu <hliu>
Component:	cups	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED NOTABUG	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	high
Version:	8	CC:	desktop-bugs, hliu, llim
Target Milestone:	---	Keywords:	Desktop
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2008-05-23 14:42:39 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	447492
Bug Blocks:

Description Hao Liu 2008-05-20 05:03:35 UTC

+++ This bug was initially created as a clone of Bug #447492 +++

Description of problem:
The top and left margin will get slashed when printing using lp/lpr.

Version-Release number of selected component (if applicable):
cups-1.3.7-2.fc8

How reproducible:
Always

Steps to Reproduce:
1. Create a plain text file test.txt, make sure it's composed of more than 1
pages, then we can see the four margins:
2. List the available printer:
    $lpstat -p -d
3. Print using lp/lpr
    $lp test.txt -d [PrinterName]
   or
    $lpr test.txt -P [PrinterName]
  
Actual results:
   The top and left margin get slashed.

Expected results:
   All four margins printed normally.

Additional info:

Comment 1 Hao Liu 2008-05-23 03:00:10 UTC

1. Text file I used to test is attached, Attachment #306440 [details].

2. PPD file has been attached, Attachment #306441 [details].

3. The exact make and model of the printer
Make: HP
Model: Deskjet D1468

4. the output of 'locale'

$locale
LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=


5. the physical dimensions of the paper you are printing on (is it A4, US
Letter, something else..?)

A4

6. Version of cups

$rpm -q cups
cups-1.2.4-11.18.el5

7. fonts on my testing machine:

$rpm -qa | grep fonts
xorg-x11-fonts-base-7.1-2.1.el5
xorg-x11-fonts-truetype-7.1-2.1.el5
tetex-fonts-3.0-33.2.el5_1.2
ghostscript-fonts-5.50-13.1.1
dejavu-lgc-fonts-2.10-1
xorg-x11-fonts-ISO8859-1-75dpi-7.1-2.1.el5
xorg-x11-fonts-misc-7.1-2.1.el5
xorg-x11-fonts-75dpi-7.1-2.1.el5
bitstream-vera-fonts-1.10-7
bitmap-fonts-0.3-5.1.1
liberation-fonts-1.0-1.el5
xorg-x11-fonts-ISO8859-1-100dpi-7.1-2.1.el5
xorg-x11-fonts-100dpi-7.1-2.1.el5
urw-fonts-2.3-6.1.1
xorg-x11-fonts-Type1-7.1-2.1.el5
fonts-chinese-3.02-12.el5

$fc-match Serif
DejaVuLGCSerif.ttf: "DejaVu LGC Serif" "Book"

$fc-match Sans
DejaVuLGCSans.ttf: "DejaVu LGC Sans" "Book"

$fc-match Monospace
DejaVuLGCSansMono.ttf: "DejaVu LGC Sans Mono" "Book"

Comment 2 Tim Waugh 2008-05-23 14:42:39 UTC

The PPD is set to print US Letter pages by default, and your locale is not an A4
locale.

You should set your system locale to the correct value using
System->Administration->Language so that automatically-created queues get the
correct page size.

Additionally, you need to fix the page size of your existing queue using
System->Administration->Printing (select the printer and go to the Printer
Options tab).

Comment 3 Tim Waugh 2008-05-23 14:51:02 UTC

*** Bug 447492 has been marked as a duplicate of this bug. ***