Bug 448555

Summary: Writer crash with MS Word produced documents
Product: [Fedora] Fedora Reporter: Frederic Touboul <frederic.touboul>
Component: hyphenAssignee: Caolan McNamara <caolanm>
Status: CLOSED CURRENTRELEASE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: high Docs Contact:
Priority: low    
Version: 9CC: jnavrati
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: 2.3.1-2.fc9 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2008-06-06 07:49:57 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
backtrace of the crashed writer session none

Description Frederic Touboul 2008-05-27 16:53:08 UTC 
Description of problem:

When opening some documents, writer hangs with the following crash information
(see attached file). The documents are correctly open, but Writer crashes a few
seconds later (without any user action). All incriminated documents are opened
without problems by Openoffice 2.4 in Windows or other Linux distribution
without problems.


Version-Release number of selected component (if applicable):
2.4.0-12.8

How reproducible:
Almost always when opening the incriminated document alone. When it is opened
after others, or when several documents are opened, the crash does not always
happen. Unfortunately, I cannot provide any of the incriminated documents for
confidentiality reasons. They were produced primarily with Microsoft Word, and
contain several embedded objects (including Microsoft Visio graphics). When
saving the files to ODT format files, and opening them again, the problem still
exists.

Steps to Reproduce:
1. Open the incriminated document in Writer when no other documents are opened
2.
3.
  
Actual results:
Writer crashes and shows a backtrace window.

Expected results:
Writer opens the document without problem

Additional info:
Comment 1 Frederic Touboul 2008-05-27 16:53:08 UTC 
Created attachment 306795 [details]
backtrace of the crashed writer session
Comment 2 Caolan McNamara 2008-05-27 18:21:50 UTC 
You say you can sometimes open them, if something is already open, so can you
use format->character and report what "language" is set on e.g. the first
character of the document. Because it looks like a spell-checker related error
Comment 3 Caolan McNamara 2008-05-27 18:42:08 UTC 
I could have sworn I fixed a bug like this before in hunspell, but that should
be included in the current version. 

What's the output of rpm -q hunspell ? Should be hunspell-1.2.1-6 (though for an
unrelated fix hunspell-1.2.1-7 is in testing, and that should be ok too)

Feel free to email me directly a sample document
Comment 4 Caolan McNamara 2008-05-28 12:04:35 UTC 
Can you try this for me and tell me if it fixes this for you.

rpm --upgrade http://people.redhat.com/caolanm/hyphen-2.3.1-2.fc9.i386.rpm
Comment 5 Fedora Update System 2008-05-28 12:38:49 UTC 
hyphen-2.3.1-2.fc9 has been submitted as an update for Fedora 9
Comment 6 Frederic Touboul 2008-05-28 13:20:39 UTC 
The hyphen-2.3.1-2.fc9 package solved my problem -- thanks a lot for your support.

For information:

+ The language used in the incriminated documents is set as English (USA). In
the original Word documents, they are sometimes set to English (South Africa).

+ The hunspell version installed here is hunspell-1.2.1-6.fc9.i386
Comment 7 Caolan McNamara 2008-05-28 16:25:43 UTC 
Undoubtedly it's the hyphenation feature colliding with spell checking
Comment 8 Fedora Update System 2008-05-31 02:12:51 UTC 
hyphen-2.3.1-2.fc9 has been pushed to the Fedora 9 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update hyphen'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/F9/FEDORA-2008-4711
Comment 9 Fedora Update System 2008-06-06 07:49:54 UTC 
hyphen-2.3.1-2.fc9 has been pushed to the Fedora 9 stable repository.  If problems still persist, please make note of it in this bug report.