Bug 461148

Summary: Installer fails while sending traceback to bugzilla.redhat.com
Product: [Fedora] Fedora Reporter: James Laska <jlaska>
Component: anacondaAssignee: Chris Lumens <clumens>
Status: CLOSED RAWHIDE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: medium    
Version: rawhideCC: jturner, orion
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: anaconda-11.4.1.58 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2008-11-17 12:34:46 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
screenshot of 2nd traceback (part#1)
none
screenshot of 2nd traceback (part#2)
none
Screenshot of traceback (anaconda-11.4.1.33-1) none

Description James Laska 2008-09-04 15:47:06 UTC 
Created attachment 315768 [details]
screenshot of 2nd traceback (part#1)

While installing http://kojipkgs.fedoraproject.org/mash/rawhide-20080904/development/i386/os/

1) Boot with "updates=http://jlaska.fedorapeople.org/traceback.img" to force a traceback

2) At "Welcome" screen, hit Next to inject traceback
3) At traceback screen, select Save
4) Select Bugzilla
5) Enter bugzilla login information, and click Save

Actual results:

A traceback is encountered while sending the original traceback to bugzilla

Expected results:

No 2nd traceback, the failure should be sent to bugzilla and the user notified of the failure

Additional notes:

Other than output on tty1, there is no notification of a failure occurring while transmitting the report to bugzilla.redhat.com.  Not sure what would make sense for telling the user that we failed to report the failure?
Comment 1 James Laska 2008-09-04 15:52:29 UTC 
Created attachment 315769 [details]
screenshot of 2nd traceback (part#2)
Comment 2 Chris Lumens 2008-09-04 16:49:54 UTC 
According to Will, the updateWhiteboard method we are using is gone.  Waiting on a newer python-bugzilla that should fix this.
Comment 3 Orion Poplawski 2008-09-08 20:24:34 UTC 
Got a traceback with 11.4.1.32.  Was not able to save via Bugzilla or scp.  Clicked "OK" in the "Save" dialog box but nothing happens.
Comment 4 James Laska 2008-09-10 13:37:13 UTC 
Created attachment 316314 [details]
Screenshot of traceback (anaconda-11.4.1.33-1)

Attaching a screenshot of a traceback while uploading the information to bugzlila using anaconda-11.4.1.33-1
Comment 5 Chris Lumens 2008-09-10 13:53:26 UTC 
Yeah, fields keep changing names.  I've added handling to catch the exception and display it in a dialog so at least we know what's going on without having to switch to tty1.
Comment 6 James Laska 2008-11-17 12:34:12 UTC 
VERIFIED on rawhide-20081114 using anaconda-11.4.1.58