Bug 461148 - Installer fails while sending traceback to bugzilla.redhat.com
Summary: Installer fails while sending traceback to bugzilla.redhat.com
Keywords:
Status: CLOSED RAWHIDE
Alias: None
Product: Fedora
Classification: Fedora
Component: anaconda
Version: rawhide
Hardware: i386
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Chris Lumens
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-09-04 15:47 UTC by James Laska
Modified: 2013-09-02 06:26 UTC (History)
2 users (show)

Fixed In Version: anaconda-11.4.1.58
Clone Of:
Environment:
Last Closed: 2008-11-17 12:34:46 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
screenshot of 2nd traceback (part#1) (209.87 KB, image/jpeg)
2008-09-04 15:47 UTC, James Laska
no flags Details
screenshot of 2nd traceback (part#2) (227.59 KB, image/jpeg)
2008-09-04 15:52 UTC, James Laska
no flags Details
Screenshot of traceback (anaconda-11.4.1.33-1) (230.53 KB, image/jpeg)
2008-09-10 13:37 UTC, James Laska
no flags Details

Description James Laska 2008-09-04 15:47:06 UTC
Created attachment 315768 [details]
screenshot of 2nd traceback (part#1)

While installing http://kojipkgs.fedoraproject.org/mash/rawhide-20080904/development/i386/os/

1) Boot with "updates=http://jlaska.fedorapeople.org/traceback.img" to force a traceback

2) At "Welcome" screen, hit Next to inject traceback
3) At traceback screen, select Save
4) Select Bugzilla
5) Enter bugzilla login information, and click Save

Actual results:

A traceback is encountered while sending the original traceback to bugzilla

Expected results:

No 2nd traceback, the failure should be sent to bugzilla and the user notified of the failure

Additional notes:

Other than output on tty1, there is no notification of a failure occurring while transmitting the report to bugzilla.redhat.com.  Not sure what would make sense for telling the user that we failed to report the failure?

Comment 1 James Laska 2008-09-04 15:52:29 UTC
Created attachment 315769 [details]
screenshot of 2nd traceback (part#2)

Comment 2 Chris Lumens 2008-09-04 16:49:54 UTC
According to Will, the updateWhiteboard method we are using is gone.  Waiting on a newer python-bugzilla that should fix this.

Comment 3 Orion Poplawski 2008-09-08 20:24:34 UTC
Got a traceback with 11.4.1.32.  Was not able to save via Bugzilla or scp.  Clicked "OK" in the "Save" dialog box but nothing happens.

Comment 4 James Laska 2008-09-10 13:37:13 UTC
Created attachment 316314 [details]
Screenshot of traceback (anaconda-11.4.1.33-1)

Attaching a screenshot of a traceback while uploading the information to bugzlila using anaconda-11.4.1.33-1

Comment 5 Chris Lumens 2008-09-10 13:53:26 UTC
Yeah, fields keep changing names.  I've added handling to catch the exception and display it in a dialog so at least we know what's going on without having to switch to tty1.

Comment 6 James Laska 2008-11-17 12:34:12 UTC
VERIFIED on rawhide-20081114 using anaconda-11.4.1.58


Note You need to log in before you can comment on or make changes to this bug.