Bug 463985

Summary:	early installation thermal shutdown on hp pavilion tx2500 laptop
Product:	Red Hat Enterprise Linux 5	Reporter:	Frank Ch. Eigler <fche>
Component:	kernel	Assignee:	Red Hat Kernel Manager <kernel-mgr>
Status:	CLOSED WONTFIX	QA Contact:	Red Hat Kernel QE team <kernel-qe>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	5.3	CC:	aquarichy, prarit, rkhadgar
Target Milestone:	rc
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-02-25 16:11:33 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Frank Ch. Eigler 2008-09-25 19:18:00 UTC

Description of problem:
Very early during installation, hp pavilion tx2500 laptop (dual-core
amd64 turion 2ghz, 4gb ram) suffers critical temperature shutdowns.
One or two anaconda queries is all the machine can take, even if
started from a power-off state with normal room temperature.

Version-Release number of selected component (if applicable):
kernel-2.6.18-116.el5

How reproducible:
every time

Steps to Reproduce:
boot off of RHEL5.3* installation iso/dvd.
  
Actual results:
thermal shutdown within a minute or two at most

Expected results:
happy installation

Additional info:
BIOS setting for "fan always on" enabled vs. disabled makes no difference.

I am not able to get a boot log since the kernel does not appear to
stay alive long enough to gather it.

Comment 1 Prarit Bhargava 2008-09-30 12:57:18 UTC

Frank does this happen with earlier versions of RHEL5?

P.

Comment 2 Richard Schwarting 2009-12-08 06:49:12 UTC

I'll note that my HP Pavilion tx2500 also shuts down randomly presumably due to heat in Fedora 12 and did in Fedora 11.

Comment 3 ritz 2010-01-29 17:27:30 UTC

This behaviour is reproducible on TX2 1005, on rawhide ( F13 ) . Seems that cpu is running at max, until after I login to desktop, following which laptop runs fine. This issue is not seen with Windows Vista.

Comment 4 Prarit Bhargava 2013-02-25 16:11:33 UTC

Closing ... 

The RHEL5.9 release marks the beginning of Production Phase 2 of Red
Hat Enterprise Linux 5.  Essentially, there will be no more software
enhancements and hardware support enhancements will be limited to those
that are easy to incorporate.
https://access.redhat.com/support/policy/updates/errata/

P.