Bug 472798

Summary:	acroread leaving garbage files in /tmp
Product:	Red Hat Enterprise Linux 5	Reporter:	Dario Landazuri <dario>
Component:	acroread	Assignee:	Marek Kašík <mkasik>
Status:	CLOSED WONTFIX	QA Contact:	desktop-bugs <desktop-bugs>
Severity:	low	Docs Contact:
Priority:	medium
Version:	5.2	CC:	dario
Target Milestone:	rc	Flags:	dario: needinfo-
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-06-02 13:09:33 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Dario Landazuri 2008-11-24 17:58:50 UTC

Description of problem:

Acroread appears to leave many little files in /tmp when a file is printed.  Over time, these files are not cleaned up and accumulate in /tmp.  They are not cleaned up via tmpwatch, it seems.  Is it possible this is a cups problem and not an acroread problem?  When one runs "file" on a representative file, the following output is given:

[root@syrah tmp]# file 492acf2fc2ded 
492acf2fc2ded: PPD file, ve

Version-Release number of selected component (if applicable):

acroread-8.1.3-1.el5

How reproducible:


Steps to Reproduce:
1. open a file in acroread.
2. print the file.
3.
  
Actual results:

Numerous small files generated in /tmp that accumulate over time.

Expected results:

No small files generated in /tmp that accumulate over time.

Additional info:

Bug report generated due to user observation and complaint.

Comment 2 RHEL Program Management 2014-03-07 12:46:02 UTC

This bug/component is not included in scope for RHEL-5.11.0 which is the last RHEL5 minor release. This Bugzilla will soon be CLOSED as WONTFIX (at the end of RHEL5.11 development phase (Apr 22, 2014)). Please contact your account manager or support representative in case you need to escalate this bug.

Comment 3 RHEL Program Management 2014-06-02 13:09:33 UTC

Thank you for submitting this request for inclusion in Red Hat Enterprise Linux 5. We've carefully evaluated the request, but are unable to include it in RHEL5 stream. If the issue is critical for your business, please provide additional business justification through the appropriate support channels (https://access.redhat.com/site/support).