Bug 48821

Summary:	7.1 crashes when upgrading from 6.0
Product:	[Retired] Red Hat Linux	Reporter:	David Willis <dlwillis>
Component:	anaconda	Assignee:	Brent Fox <bfox>
Status:	CLOSED NOTABUG	QA Contact:	Brock Organ <borgan>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	7.1
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2001-07-18 15:59:33 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description David Willis 2001-07-11 22:00:55 UTC

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; Win 9x 4.90)

Description of problem:
When I run the 7.1 installer to upgrade from 6.0 on my system, it crashes, 
but gives me a different error each time.  Sometimes I get a python error, 
other times it says "failed to dind /modules/modules-info", 
sometimes "exec: Input/output error", and so on.  I can't get it to fail 
the same way twice in a row, and it doesn't seem to matter whether I run 
it in graphical or text mode - same results.  The system runs 6.0 happily, 
so I don't think it's a hardware issue: I'm running a AMD K6-2 300mHz on a 
Tyan Trinity 100AT, with 32 mb ram.  Any ideas?

How reproducible:
Always

Steps to Reproduce:
1.Boot the computer from the CD
2.
3.
	

Actual Results:  Varies from time to time.  Sometimes you get as far as 
choosing where to install from (i.e. local CDROM), other times it crashes 
at the first blue screen.

Expected Results:  It should go right into the installer.

Additional info:

Comment 1 Matt Wilson 2001-07-11 22:10:30 UTC

boot with "linux ide=nodma" if that works, run:

for I in /proc/ide/hd*; do echo $I; cat $I/model; done

on your system and attach that info here.

Comment 2 David Willis 2001-07-11 22:24:09 UTC

No luck.  Got the "failed to read /modules/modules-info" again.

Comment 3 Matt Wilson 2001-07-12 14:44:22 UTC

Please try making a boot disk from boot.img and boot the installer from that.

Comment 4 David Willis 2001-07-13 11:34:51 UTC

I made the boot disk, but same problem running the installer - either it tells 
me "failed to find /modules/modules-info" or I get a python error ("could not 
find platorm independent libraries").

Comment 5 David Willis 2001-07-15 16:28:44 UTC

OK, I found the problem.  I swapped out the CD-Rom drive (I tried changing 
everything else, why not), and presto!  Install ran beautifully the first 
time.  The drive that gave me the problems was an Acer 640A-172.  Don't know 
why it was happy under 6.0 and unhappy under 7.1, but there it is.

Comment 6 Brent Fox 2001-07-18 15:59:26 UTC

Glad to hear that you found the problem.  Thanks for your report.