Bug 48821 - 7.1 crashes when upgrading from 6.0
7.1 crashes when upgrading from 6.0
Status: CLOSED NOTABUG
Product: Red Hat Linux
Classification: Retired
Component: anaconda (Show other bugs)
7.1
i386 Linux
medium Severity medium
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Assigned To: Brent Fox
Brock Organ
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Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2001-07-11 18:00 EDT by David Willis
Modified: 2007-04-18 12:34 EDT (History)
0 users

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Fixed In Version:
Doc Type: Bug Fix
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Last Closed: 2001-07-18 11:59:33 EDT
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Description David Willis 2001-07-11 18:00:55 EDT
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; Win 9x 4.90)

Description of problem:
When I run the 7.1 installer to upgrade from 6.0 on my system, it crashes, 
but gives me a different error each time.  Sometimes I get a python error, 
other times it says "failed to dind /modules/modules-info", 
sometimes "exec: Input/output error", and so on.  I can't get it to fail 
the same way twice in a row, and it doesn't seem to matter whether I run 
it in graphical or text mode - same results.  The system runs 6.0 happily, 
so I don't think it's a hardware issue: I'm running a AMD K6-2 300mHz on a 
Tyan Trinity 100AT, with 32 mb ram.  Any ideas?

How reproducible:
Always

Steps to Reproduce:
1.Boot the computer from the CD
2.
3.
	

Actual Results:  Varies from time to time.  Sometimes you get as far as 
choosing where to install from (i.e. local CDROM), other times it crashes 
at the first blue screen.

Expected Results:  It should go right into the installer.

Additional info:
Comment 1 Matt Wilson 2001-07-11 18:10:30 EDT
boot with "linux ide=nodma" if that works, run:

for I in /proc/ide/hd*; do echo $I; cat $I/model; done

on your system and attach that info here.
Comment 2 David Willis 2001-07-11 18:24:09 EDT
No luck.  Got the "failed to read /modules/modules-info" again.
Comment 3 Matt Wilson 2001-07-12 10:44:22 EDT
Please try making a boot disk from boot.img and boot the installer from that.
Comment 4 David Willis 2001-07-13 07:34:51 EDT
I made the boot disk, but same problem running the installer - either it tells 
me "failed to find /modules/modules-info" or I get a python error ("could not 
find platorm independent libraries").
Comment 5 David Willis 2001-07-15 12:28:44 EDT
OK, I found the problem.  I swapped out the CD-Rom drive (I tried changing 
everything else, why not), and presto!  Install ran beautifully the first 
time.  The drive that gave me the problems was an Acer 640A-172.  Don't know 
why it was happy under 6.0 and unhappy under 7.1, but there it is.
Comment 6 Brent Fox 2001-07-18 11:59:26 EDT
Glad to hear that you found the problem.  Thanks for your report.

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