Bug 490761
| Summary: | 500 error on "Manage Software Channels" with authenticated user session | ||
|---|---|---|---|
| Product: | [Community] Spacewalk | Reporter: | brennanrm |
| Component: | WebUI | Assignee: | Shannon Hughes <shughes> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Red Hat Satellite QA List <satqe-list> |
| Severity: | medium | Docs Contact: | |
| Priority: | low | ||
| Version: | 0.5 | CC: | cperry, klemen.andreuzi |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | All | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2009-06-23 17:55:07 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 456554 | ||
The solution, that worked for me was adding the:
-------------------------------
LD_LIBRARY_PATH=/usr/lib/oracle/xe/app/oracle/product/10.2.0/server/lib:
PATH=/usr/lib/oracle/xe/app/oracle/product/10.2.0/server/bin:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin
ORACLE_HOME=/usr/lib/oracle/xe/app/oracle/product/10.2.0/server
export LD_LIBRARY_PATH
export PATH
export ORACLE_HOME
------------------------------
to the beginning of the /etc/init.d/httpd
The error accured because, when apache started, the oracle_env was not set jet.
So the perl module in apache didn't get the right info for accessing the database
hope this helps,
Klemen Andreuzi
To our knowledge, recent updates to the installation guide for XE and Spacewalk covers this issue. Please reopen if you are still seeing this. |
Description of problem: 500 apache error occurs on "Manage Software Channels" with authenticated admin or admin level user session. spacewalk-0.5.4-1.fc10.noarch [Tue Mar 17 16:55:22 2009] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads. [Tue Mar 17 16:55:22 2009] [notice] mod_python: using mutex_directory /tmp [Tue Mar 17 16:55:23 2009] [notice] Apache/2.2.10 (Unix) DAV/2 mod_python/3.3.1 Python/2.5.2 mod_ssl/2.2.10 OpenSSL/0.9.8g mod_apreq2-20051231/2.6.1 mod_perl/2.0.4 Perl/v5.10.0 configured -- resuming normal operations [Tue Mar 17 16:58:52 2009] [error] Execution of /var/www/html/network/software/channels/manage/index.pxt failed at Tue Mar 17 16:58:52 2009: user_role_acl_test called with no $pxt->user authenticated at /usr/lib/perl5/vendor_perl/5.10.0/RHN/Access.pm line 60. [Tue Mar 17 16:58:53 2009] [error] Traceback sent to brennanrm at /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm line 729. [Tue Mar 17 16:58:54 2009] [error] Execution of /var/www/html/errors/500.pxt failed at Tue Mar 17 16:58:54 2009: RHN::Exception: RHN::DB connect('xe','spacewalk',...) failed: ORA-12519: TNS:no appropriate service handler found (DBD ERROR: OCIServerAttach)\n RHN::DB /usr/lib/perl5/vendor_perl/5.10.0/RHN/DB.pm 233 RHN::Exception::DB::throw\n DBI /usr/lib/perl5/vendor_perl/5.10.0/i386-linux-thread-multi/DBI.pm 650 RHN::DB::handle_error\n DBI /usr/lib/perl5/vendor_perl/5.10.0/i386-linux-thread-multi/DBI.pm 706 DBI::__ANON__\n RHN::DB /usr/lib/perl5/vendor_perl/5.10.0/RHN/DB.pm 224 DBI::connect\n RHN::DB /usr/lib/perl5/vendor_perl/5.10.0/RHN/DB.pm 191 RHN::DB::direct_connect\n RHN::DB::User /usr/lib/perl5/vendor_perl/5.10.0/RHN/DB/User.pm 2562 RHN::DB::connect\n RHN::Access /usr/lib/perl5/vendor_perl/5.10.0/RHN/Access.pm 73 RHN::DB::User::satellite_has_users\n PXT::ACL /usr/lib/perl5/vendor_perl/5.10.0/PXT/ACL.pm 94 RHN::Access::need_first_user\n Sniglets::Navi::Node /usr/lib/perl5/vendor_perl/5.10.0/Sniglets/Navi/Node.pm 185 PXT::ACL::eval_acl\n Sniglets::Navi /usr/lib/perl5/vendor_perl/5.10.0/Sniglets/Navi.pm 202 Sniglets::Navi::Node::visible\n Sniglets::Navi /usr/lib/perl5/vendor_perl/5.10.0/Sniglets/Navi.pm 168 Sniglets::Navi::render_nav\n Sniglets::Navi /usr/lib/perl5/vendor_perl/5.10.0/Sniglets/Navi.pm 128 Sniglets::Navi::format_nav\n PXT::Parser /usr/lib/perl5/vendor_perl/5.10.0/PXT/Parser.pm 152 Sniglets::Navi::navi_nav\n PXT::Parser /usr/lib/perl5/vendor_perl/5.10.0/PXT/Parser.pm 83 PXT::Parser::expand_tag\n PXT::ApacheHandler /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm 632 PXT::Parser::expand_tags\n PXT::Request /usr/lib/perl5/vendor_perl/5.10.0/PXT/Request.pm 747 PXT::ApacheHandler::pxt_parse_data\n Grail::Frame /usr/lib/perl5/vendor_perl/5.10.0/Grail/Frame.pm 111 PXT::Request::include\n PXT::Parser /usr/lib/perl5/vendor_perl/5.10.0/PXT/Parser.pm 171 Grail::Frame::canvas_template_handler\n PXT::Parser /usr/lib/perl5/vendor_perl/5.10.0/PXT/Parser.pm 83 PXT::Parser::expand_tag\n PXT::ApacheHandler /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm 632 PXT::Parser::expand_tags\n PXT::ApacheHandler /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm 124 PXT::ApacheHandler::pxt_parse_data\n PXT::ApacheHandler /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm 124 (eval)\n main -e 0 PXT::ApacheHandler::handler\n main -e 0 (eval) [Tue Mar 17 16:58:54 2009] [error] Traceback sent to brennanrm at /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm line 729. [Tue Mar 17 17:01:16 2009] [error] Execution of /var/www/html/network/software/channels/manage/index.pxt failed at Tue Mar 17 17:01:16 2009: user_role_acl_test called with no $pxt->user authenticated at /usr/lib/perl5/vendor_perl/5.10.0/RHN/Access.pm line 60. [Tue Mar 17 17:01:16 2009] [error] Traceback sent to brennanrm at /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm line 729. [Tue Mar 17 17:01:16 2009] [error] Execution of /var/www/html/errors/500.pxt failed at Tue Mar 17 17:01:16 2009: RHN::Exception: RHN::DB connect('xe','spacewalk',...) failed: ORA-12519: TNS:no appropriate service handler found (DBD ERROR: OCIServerAttach)\n RHN::DB /usr/lib/perl5/vendor_perl/5.10.0/RHN/DB.pm 233 RHN::Exception::DB::throw\n DBI /usr/lib/perl5/vendor_perl/5.10.0/i386-linux-thread-multi/DBI.pm 650 RHN::DB::handle_error\n DBI /usr/lib/perl5/vendor_perl/5.10.0/i386-linux-thread-multi/DBI.pm 706 DBI::__ANON__\n RHN::DB /usr/lib/perl5/vendor_perl/5.10.0/RHN/DB.pm 224 DBI::connect\n RHN::DB /usr/lib/perl5/vendor_perl/5.10.0/RHN/DB.pm 191 RHN::DB::direct_connect\n RHN::DB::User /usr/lib/perl5/vendor_perl/5.10.0/RHN/DB/User.pm 2562 RHN::DB::connect\n RHN::Access /usr/lib/perl5/vendor_perl/5.10.0/RHN/Access.pm 73 RHN::DB::User::satellite_has_users\n PXT::ACL /usr/lib/perl5/vendor_perl/5.10.0/PXT/ACL.pm 94 RHN::Access::need_first_user\n Sniglets::Navi::Node /usr/lib/perl5/vendor_perl/5.10.0/Sniglets/Navi/Node.pm 185 PXT::ACL::eval_acl\n Sniglets::Navi /usr/lib/perl5/vendor_perl/5.10.0/Sniglets/Navi.pm 202 Sniglets::Navi::Node::visible\n Sniglets::Navi /usr/lib/perl5/vendor_perl/5.10.0/Sniglets/Navi.pm 168 Sniglets::Navi::render_nav\n Sniglets::Navi /usr/lib/perl5/vendor_perl/5.10.0/Sniglets/Navi.pm 128 Sniglets::Navi::format_nav\n PXT::Parser /usr/lib/perl5/vendor_perl/5.10.0/PXT/Parser.pm 152 Sniglets::Navi::navi_nav\n PXT::Parser /usr/lib/perl5/vendor_perl/5.10.0/PXT/Parser.pm 83 PXT::Parser::expand_tag\n PXT::ApacheHandler /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm 632 PXT::Parser::expand_tags\n PXT::Request /usr/lib/perl5/vendor_perl/5.10.0/PXT/Request.pm 747 PXT::ApacheHandler::pxt_parse_data\n Grail::Frame /usr/lib/perl5/vendor_perl/5.10.0/Grail/Frame.pm 111 PXT::Request::include\n PXT::Parser /usr/lib/perl5/vendor_perl/5.10.0/PXT/Parser.pm 171 Grail::Frame::canvas_template_handler\n PXT::Parser /usr/lib/perl5/vendor_perl/5.10.0/PXT/Parser.pm 83 PXT::Parser::expand_tag\n PXT::ApacheHandler /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm 632 PXT::Parser::expand_tags\n PXT::ApacheHandler /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm 124 PXT::ApacheHandler::pxt_parse_data\n PXT::ApacheHandler /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm 124 (eval)\n main -e 0 PXT::ApacheHandler::handler\n main -e 0 (eval) [Tue Mar 17 17:01:16 2009] [error] Traceback sent to brennanrm.gov at /usr/lib/perl5/vendor_perl/5.10.0/PXT/ApacheHandler.pm line 729. Version-Release number of selected component (if applicable): spacewalk-0.5.4-1.fc10.noarch How reproducible: Occurs on all attempts to click on Manage Software Channels Steps to Reproduce: 1. Login as admin or admin level user 2. click channels/ manage software channels 3. 500 error occurs Actual results: 500 error see apache log. Expected results: Software Channel Management page Additional info: [root@NCI-BrennanR-V ~]# more /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin/tnsnames.ora # tnsnames.ora Network Configuration File: XE = (DESCRIPTION = (ADDRESS = (PROTOCOL = TCP)(HOST = BrennanR-V)(PORT = 1521)) (CONNECT_DATA = (SERVER = DEDICATED) (SERVICE_NAME = XE) ) ) EXTPROC_CONNECTION_DATA = (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC_FOR_XE)) ) (CONNECT_DATA = (SID = PLSExtProc) (PRESENTATION = RO) ) ) [root@NCI-BrennanR-V ~]# more /usr/lib/oracle/xe/app/oracle/product/10.2.0/server/network/admin/listener.ora # listener.ora Network Configuration File: SID_LIST_LISTENER = (SID_LIST = (SID_DESC = (SID_NAME = PLSExtProc) (ORACLE_HOME = /usr/lib/oracle/xe/app/oracle/product/10.2.0/server) (PROGRAM = extproc) ) ) LISTENER = (DESCRIPTION_LIST = (DESCRIPTION = (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC_FOR_XE)) (ADDRESS = (PROTOCOL = TCP)(HOST = BrennanR-V)(PORT = 1521)) ) (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=BrennanR-V)(PORT=9000))(Presentation=HTTP)(Session=RAW)) ) DEFAULT_SERVICE_LISTENER = (XE)