Bug 496543

Summary: Software install - Internal System Error
Product: [Fedora] Fedora Reporter: alex
Component: yumAssignee: Seth Vidal <skvidal>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: low    
Version: 9CC: ffesti, james.antill, locelihyxusyqexe, pmatilai, tim.lauridsen
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-05-21 14:36:05 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
screenshot of the error none

Description alex 2009-04-20 01:53:47 UTC
Description of problem:

Every time I try to install something using either yum in the command line or the software installer, I get an error.  In the gui software installer i get an 'internal system error' and on the command line i get repeated trying other mirrors and then a traceback error.

Version-Release number of selected component (if applicable):


How reproducible:
every time on my computer

Steps to Reproduce:
1.open software installer
2.type in something to install (example: openoffice)
3.says 'downloading list of packages' then error occurs 
  
Actual results:


Expected results:


Additional info:

pretty new with Fedora and linux in general...so more info is appreciated

Comment 1 alex 2009-04-20 01:55:18 UTC
Created attachment 340270 [details]
screenshot of the error

Comment 2 James Antill 2009-04-20 13:53:40 UTC
What we need is all the text you get when you run yum from the command line, can you paste that into a comment?

Comment 3 locelihyxusyqexe 2009-05-21 04:56:35 UTC
I'm pretty sure I have the same problem. This is what I got: 


An internal system error has occurred:

More Details:
----------------------------------------------------------------- 
Error Type: <type 'exceptions.TypeError'>
Error Value: rpmdb open failed
  File : /usr/share/PackageKit/helpers/yum/yumBackend.py, line 2316, in <module>
    main()
  File : /usr/share/PackageKit/helpers/yum/yumBackend.py, line 2312, in main
    backend = PackageKitYumBackend('', lock=True)
  File : /usr/share/PackageKit/helpers/yum/yumBackend.py, line 182, in __init__
    self.yumbase = PackageKitYumBase(self)
  File : /usr/share/PackageKit/helpers/yum/yumBackend.py, line 2255, in __init__
    self.repos.confirm_func = self._repo_gpg_confirm
  File : /usr/lib/python2.5/site-packages/yum/__init__.py, line 589, in <lambda>
    repos = property(fget=lambda self: self._getRepos(),
  File : /usr/lib/python2.5/site-packages/yum/__init__.py, line 395, in _getRepos
    self._getConfig() # touch the config class first
  File : /usr/lib/python2.5/site-packages/yum/__init__.py, line 192, in _getConfig
    self._conf = config.readMainConfig(startupconf)
  File : /usr/lib/python2.5/site-packages/yum/config.py, line 774, in readMainConfig
    yumvars['releasever'] = _getsysver(startupconf.installroot, startupconf.distroverpkg)
  File : /usr/lib/python2.5/site-packages/yum/config.py, line 844, in _getsysver
    idx = ts.dbMatch('provides', distroverpkg)
-----------------------------------------------------------------

Comment 4 seth vidal 2009-05-21 14:36:05 UTC
495087

*** This bug has been marked as a duplicate of bug 495087 ***