Bug 507087

Summary:	Firefox beta persistently crashes in Fedora 11
Product:	[Fedora] Fedora	Reporter:	W.C. Epperson <bugzilla>
Component:	firefox	Assignee:	Gecko Maintainer <gecko-bugs-nobody>
Status:	CLOSED INSUFFICIENT_DATA	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	medium	Docs Contact:
Priority:	low
Version:	11	CC:	gecko-bugs-nobody, mcepl, walters
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:
Clones:	509446 509675 (view as bug list)		Environment:
Last Closed:	2009-06-25 22:30:24 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description W.C. Epperson 2009-06-20 18:21:29 UTC

Description of problem:

Firefox crashes repeatedly, particularly when using flash-plugin and the DownloadHelper 4.4.1 extension.


Version-Release number of selected component (if applicable):

firefox-3.5-0.20.beta4.fc11.i586
flash-plugin-10.0.22.87-release.i386


How reproducible:

Consistently reproducible for the Youtube example below, and very frequent crashes in other contexts mentioned.

Steps to Reproduce:

--Go to Youtube and search up a list of vids
--Open one in a new window and start downloading it with DownloadHelper
--Close that window, returning to the search list window
--Hit the Next button to go to the the next page of the search list
--Poof! Watch Firefox disappear

It also frequently crashes when I close a window, and randomly when clicking links on pages.  Examples:  the "Compose" button in Squirrelmail, and the "Commit" button on https://bugzilla.redhat.com/enter_bug.cgi?product=Fedora (crashed when I first tried to file this bug on the problem machine, now using a stable Fedora 10/Firefox 3.0 box).
  
Actual results:

Unusable functionality due to constant crashes.

Expected results:

Stable functionality as with Fedora 10 using the same components and Firefox extensions.

Additional info:

Please consider placing a stable Firefox 3.0 in the Fedora 11 repo so we can have the option of downgrading safely.

Comment 1 Matěj Cepl 2009-06-25 19:52:33 UTC

Thanks for the bug report.  We have reviewed the information you have provided above, and there is some additional information we require that will be helpful in our diagnosis of this issue.

First of all, could we get output of the command

	rpm -qa *xulrun* *firefox* *mozilla* *flash* *plugin*

Please also install firefox-debuginfo (debuginfo-install is from
yum-utils package).

	debuginfo-install firefox

Then run firefox with a parameter -g. That will start firefox running inside of gdb debugger. Then use command run and do whatever you did to make firefox crash. When it happens, you should go back to the gdb and run

	(gdb) thread apply all backtrace

This produces usually many screens of the text. Copy all of them into a text editor and attach the file to the bug as an uncompressed attachment.

We will review this issue again once you've had a chance to attach this information.

Thanks in advance.

Comment 2 W.C. Epperson 2009-06-25 22:30:24 UTC

The crashes were so frequent that I found it necessary to back off to Fedora 10 since there was no stable Firefox available in the repos.  I tried installing and integrating Firefox 3.0 from Mozilla.com, but when I got it running it wanted Sun's java and I wasn't going to regress to doing the alternatives dodge.

I'm closing the bug as Insufficient Data.