Bug 524025

Summary:	Bad username/password for bugzilla
Product:	[Fedora] Fedora	Reporter:	Horst H. von Brand <vonbrand>
Component:	abrt	Assignee:	Jiri Moskovcak <jmoskovc>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	low
Version:	rawhide	CC:	dfediuck, dvlasenk, jmoskovc, mnowak, npajkovs, zcerza, zprikryl
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-10-06 13:27:58 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Horst H. von Brand 2009-09-17 16:12:14 UTC

Description of problem:
Each time I try to report an error via abrt it complains that the username or password for Bugzilla is incorrect.

Version-Release number of selected component (if applicable):
abrt-0.0.8.5-1.fc12.x86_64

How reproducible:
Always

Steps to Reproduce:
1. Click on '!' icon, accept everything offered
2.
3.
  
Actual results:
No bug report, bad account for Bugzilla warning window


Expected results:
Bug gets reported

Additional info:
I can't find any way to register my account on Red Hat's bugzilla.

Comment 1 Michal Nowak 2009-09-18 08:18:45 UTC

There used to be a problem with '#' being in password string, when the password was saved, in plain text, in Bugzilla.conf. Could this be the problem? Do you feel that your password has some sort of "special" chars?

Comment 2 Zack Cerza 2009-09-18 14:03:00 UTC

Ah, I wonder if this is why it's not working from me. I don't have a #, but I do have a couple other ones that might be causing problems.

Comment 3 Michal Nowak 2009-09-18 14:11:19 UTC

I remember I filled successfully BZ via abrt-gui, so, I believe it works. If you want to track the issu, you might wanna change your password to something simpler, just for a while, and re-check?

Comment 4 Michal Nowak 2009-09-18 14:12:22 UTC

(I mean to change in bugzilla.redhat.com and re-check in abrt-gui.)

Comment 5 Zack Cerza 2009-09-23 18:45:07 UTC

I changed my password, and now I'm seeing:

CReporterBugzilla::Report(): CReporterBugzilla::CheckUUIDInBugzilla(): Unable to transport XML to server and get XML response back.  libcurl failed to execute the HTTP POST transaction.  Couldn't resolve host 'bugzilla.redhat.com'

I've had a working network connection for hours...

Comment 6 Michal Nowak 2009-09-29 13:29:41 UTC

(In reply to comment #5)
> I changed my password, and now I'm seeing:
> 
> CReporterBugzilla::Report(): CReporterBugzilla::CheckUUIDInBugzilla(): Unable
> to transport XML to server and get XML response back.  libcurl failed to
> execute the HTTP POST transaction.  Couldn't resolve host 'bugzilla.redhat.com'

We've seen this bug already. It happened user when he reported bug and tried to report another one. Was this the case?

Can it be possible to reveal the special char which made the problem occur?

Comment 7 Zack Cerza 2009-09-29 14:36:33 UTC

Might have been a space.

Comment 8 Denys Vlasenko 2009-10-06 13:27:58 UTC


*** This bug has been marked as a duplicate of bug 518390 ***