Bug 531330

Summary: Should set printer-state-reason for missing required plugin
Product: [Fedora] Fedora Reporter: Rik van Riel <riel>
Component: hplipAssignee: Tim Waugh <twaugh>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: low    
Version: 11CC: jpopelka, mads, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: 3.9.8-18.fc11 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-11-13 02:32:26 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
PPD file that works with HP LJ 1020 none

Description Rik van Riel 2009-10-27 18:32:08 UTC 
Description of problem:

trying to print anything with an HP LaserJet 1020 in Fedora 12 beta results in the following error messages in /var/log/cups/error_log

D [23/Oct/2009:12:34:14 -0400] [Job 3] The following messages were recorded from 12:34:14 PM to 12:34:14 PM
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] Finishing.
D [23/Oct/2009:12:34:14 -0400] [Job 3] -dict-
D [23/Oct/2009:12:34:14 -0400] [Job 3] -dict-
D [23/Oct/2009:12:34:14 -0400] [Job 3] -dict-
D [23/Oct/2009:12:34:14 -0400] [Job 3] -dict-
D [23/Oct/2009:12:34:14 -0400] [Job 3] -mark-
D [23/Oct/2009:12:34:14 -0400] [Job 3] -dict-
D [23/Oct/2009:12:34:14 -0400] [Job 3] -mark-
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc240f20)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_params(0x12047d8, 0x7fffcc2416d0)
D [23/Oct/2009:12:34:14 -0400] [Job 3] before gdev_prn_get_params()
D [23/Oct/2009:12:34:14 -0400] [Job 3] after gdev_prn_get_params()
D [23/Oct/2009:12:34:14 -0400] [Job 3] Leaving cups_get_params()
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_print_pages(0x12047d8, 0x371ef7a780, 1)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsBitsPerPixel = 1, cupsWidth = 4800, cupsBytesPerLine = 600, srcbytes = 600
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsWidth = 4800, cupsHeight = 6342, cupsBytesPerLine = 600
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_print_chunked - flip = 0, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] Processing page 3...
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_get_matrix(0x12047d8, 0x7fffcc2416f0)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->header.Duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups->page = 3
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsPPD->flip_duplex = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612 792 ], HWResolution = [ 600 600 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] matrix = [ 8.333 0.000 0.000 -8.333 -150.000 6470.833 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] **** DSC comment: /Pages
D [23/Oct/2009:12:34:14 -0400] [Job 3] << /NumPages 2 /DSC_struct -dsc_data_struct- >>
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_put_params(0x12047d8, 0x7fffcc2416d0)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_set_color_info(0x12047d8)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsEncodeLUT[0] = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsEncodeLUT[65535] = 1
D [23/Oct/2009:12:34:14 -0400] [Job 3] num_components = 1, depth = 1
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsColorSpace = 3, cupsColorOrder = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsBitsPerPixel = 1, cupsBitsPerColor = 1
D [23/Oct/2009:12:34:14 -0400] [Job 3] max_gray = 1, dither_grays = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] max_color = 0, dither_colors = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] ppd = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612.000 792.000 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] margins = [ 0.000 0.000 -43014144.000 0.000 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWResolution = [ 600.000 600.000 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] **** DSC comment: /BoundingBox
D [23/Oct/2009:12:34:14 -0400] [Job 3] << /BoundingBox [0 0 612 792] /DSC_struct -dsc_data_struct- >>
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_put_params(0x12047d8, 0x7fffcc2416d0)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_set_color_info(0x12047d8)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsEncodeLUT[0] = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsEncodeLUT[65535] = 1
D [23/Oct/2009:12:34:14 -0400] [Job 3] num_components = 1, depth = 1
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsColorSpace = 3, cupsColorOrder = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsBitsPerPixel = 1, cupsBitsPerColor = 1
D [23/Oct/2009:12:34:14 -0400] [Job 3] max_gray = 1, dither_grays = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] max_color = 0, dither_colors = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] ppd = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612.000 792.000 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] margins = [ 0.000 0.000 -43014144.000 0.000 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWResolution = [ 600.000 600.000 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] **** DSC comment: /EOF
D [23/Oct/2009:12:34:14 -0400] [Job 3] << /DSC_struct -dsc_data_struct- >>
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_put_params(0x12047d8, 0x7fffcc2416d0)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_set_color_info(0x12047d8)
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsEncodeLUT[0] = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsEncodeLUT[65535] = 1
D [23/Oct/2009:12:34:14 -0400] [Job 3] num_components = 1, depth = 1
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsColorSpace = 3, cupsColorOrder = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] cupsBitsPerPixel = 1, cupsBitsPerColor = 1
D [23/Oct/2009:12:34:14 -0400] [Job 3] max_gray = 1, dither_grays = 2
D [23/Oct/2009:12:34:14 -0400] [Job 3] max_color = 0, dither_colors = 0
D [23/Oct/2009:12:34:14 -0400] [Job 3] ppd = 0x13d08f0
D [23/Oct/2009:12:34:14 -0400] [Job 3] PageSize = [ 612.000 792.000 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] margins = [ 0.000 0.000 -43014144.000 0.000 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWResolution = [ 600.000 600.000 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] width = 4800, height = 6342
D [23/Oct/2009:12:34:14 -0400] [Job 3] HWMargins = [ 18.000 15.500 18.000 15.500 ]
D [23/Oct/2009:12:34:14 -0400] [Job 3] cups_close(0x12047d8)
D [23/Oct/2009:12:34:14 -0400] [Job 3] Backend returned status 1 (failed)
D [23/Oct/2009:12:34:14 -0400] [Job 3] Printer stopped due to backend errors; please consult the error_log file for details.
D [23/Oct/2009:12:34:14 -0400] [Job 3] End of messages
D [23/Oct/2009:12:34:14 -0400] [Job 3] printer-state=5(stopped)
D [23/Oct/2009:12:34:14 -0400] [Job 3] printer-state-message="Processing page 3..."
D [23/Oct/2009:12:34:14 -0400] [Job 3] printer-state-reasons=paused

Version-Release number of selected component (if applicable):

hpijs-3.9.8-17.fc12.x86_64

Steps to Reproduce:
1. install F12 beta
2. plug a HP LaserJet 1020 printer into the USB port
3. make that printer the default in the gnome printer preferences settings, etc
4. try to print something
  
Additional info:

This printer seems to work in RHEL 5, so this could be a regression for RHEL 6.
Comment 1 Tim Waugh 2009-10-28 12:48:37 UTC 
It works in RHEL 5 -- really?

The HP LaserJet 1020 requires the proprietary HPLIP "plug-in", and there is no other free software driver for the device that we can ship.

Can you please attach the PPD that works for you with RHEL5?
Comment 2 Rik van Riel 2009-10-28 14:00:15 UTC 
Created attachment 366438 [details]
PPD file that works with HP LJ 1020
Comment 3 Rik van Riel 2009-10-28 14:02:14 UTC 
Btw, I remember now that I did have to mess with things to make this printer work with RHEL 5.  However, in F12 it appears that either HAL or some other program in the configuration stack is pretending that the printer is supported, instead of simply telling me that I need to download some additional bits to make it work.
Comment 4 Tim Waugh 2009-10-28 14:11:45 UTC 
OK, the provided PPD is using the foo2zjs driver (which perhaps you had installed) -- we are not able to ship that driver unfortunately.

The 'deception' comes from the way HPLIP deals with its proprietary plugin really.

It ought to at least set an appropriate printer-state-reason so that we can display a message explaining what's wrong.

Marking bug #531460 as a duplicate of this.
Comment 5 Tim Waugh 2009-10-28 14:12:15 UTC 
*** Bug 531460 has been marked as a duplicate of this bug. ***
Comment 6 Fedora Update System 2009-10-29 02:54:59 UTC 
hplip-3.9.8-16.fc11 has been pushed to the Fedora 11 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update hplip'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/F11/FEDORA-2009-10759
Comment 7 Fedora Update System 2009-11-04 12:16:08 UTC 
hplip-3.9.8-18.fc11 has been pushed to the Fedora 11 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update hplip'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/F11/FEDORA-2009-10759
Comment 8 Tim Waugh 2009-11-09 13:19:39 UTC 
*** Bug 500480 has been marked as a duplicate of this bug. ***
Comment 9 Fedora Update System 2009-11-13 02:32:04 UTC 
hplip-3.9.8-18.fc11 has been pushed to the Fedora 11 stable repository.  If problems still persist, please make note of it in this bug report.