Bug 548873

Summary: user not prompted for username and password when printing to authenticated IPP queue
Product: [Fedora] Fedora Reporter: Aram Agajanian <agajania>
Component: cupsAssignee: Tim Waugh <twaugh>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: low    
Version: 11CC: jpopelka, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: 1.4.2-20.fc11 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 549785 (view as bug list) Environment:
Last Closed: 2009-12-27 20:33:01 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 549785    
Attachments:
Description Flags
error_log where root submits a job on the command line none

Description Aram Agajanian 2009-12-18 22:21:11 UTC 
Description of problem:
When sending a job to an authenticated IPP queue, I expect to be prompted for a username and password.  This doesn't happen and the job gets stuck.

Version-Release number of selected component (if applicable):
cups-1.4.2-7.fc12.x86_64

How reproducible:
Happens every time.

Steps to Reproduce:
1.  Add a new printer that prints to an authenticated IPP queue.
2.  Send a print job to that printer.
3.
  
Actual results:
The print job doesn't get printed.  The command "lpstat -t", produces output like:

[agajania@comp1 ~]$ lpstat -t
scheduler is running
device for csoffice: ipp://hopper.cs.newpaltz.edu:7631/printers/csoffice?encryption=always
csoffice accepting requests since Fri 18 Dec 2009 05:09:00 PM EST
printer csoffice now printing csoffice-0.  enabled since Fri 18 Dec 2009 05:09:00 PM EST
	Unable to get printer status (Unauthorized)!
csoffice-31             root              1024   Fri 18 Dec 2009 05:09:00 PM EST


Expected results:
The user should be asked for a username and password.

Additional info:

The prompting for a username and password was the default behavior in Fedora 11.
Comment 1 Tim Waugh 2009-12-22 13:20:14 UTC 
Reported upstream with patch.
Comment 2 Tim Waugh 2009-12-22 13:20:31 UTC 
Also affects Fedora 11 so changing version.
Comment 3 Aram Agajanian 2009-12-22 20:34:08 UTC 
I have installed release 1.4.2-19.fc12 of cups and cups-libs.

Regarding printing from GNOME apps:

While still using release 1.4.2-7.fc12 earlier today, I noticed that the username and password pop-up was coming up.  I'm not sure when that started working, but it is the first time that I can remember seeing it in F12.

Regarding printing from the command line:

This works in 1.4.2-19.fc12 but was not working in 1.4.2-7.fc12.  Now, when I print from the command line, the username and password pop-up appears and the document seems to print properly.

Regarding printing from the command line as root:

This doesn't work.  When I try this, the status in lpstat -t becomes 
"/usr/lib/cups/backend/ipp failed".  The job doesn't block the queue, though.  Subsequent user jobs get printed out.  If I try to cancel the job, however, cups seems to become unusable.  (Restarting cups restored service.)  I have been able to remove the job by deleting files from /var/spool/cups.
Comment 4 Tim Waugh 2009-12-23 11:22:44 UTC 
Please run 'service cups restartlog' as root, submit a job from the command line as root, then when it fails attach /var/log/cups/error_log to this bug report using the "Add an attachment" link above.  Thanks.
Comment 5 Aram Agajanian 2009-12-23 15:40:11 UTC 
Created attachment 380044 [details]
error_log where root submits a job on the command line
Comment 6 Tim Waugh 2009-12-23 16:48:05 UTC 
The job stops normally due to lack of authentication.

Just authenticate the job by right-clicking on the printer in system-config-printer, selecting 'View Print Queue, right-clicking on the held job, and selecting 'Authenticate'.
Comment 7 Fedora Update System 2009-12-27 20:32:10 UTC 
cups-1.4.2-20.fc12 has been pushed to the Fedora 12 stable repository.  If problems still persist, please make note of it in this bug report.
Comment 8 Fedora Update System 2010-01-04 21:18:10 UTC 
cups-1.4.2-20.fc11 has been pushed to the Fedora 11 stable repository.  If problems still persist, please make note of it in this bug report.