Bug 56320

Summary:	XFree 4.1.0 crashes randoml on ATI Radeon and MGA2164W
Product:	[Retired] Red Hat Linux	Reporter:	Mark Cuss <mcuss>
Component:	XFree86	Assignee:	Mike A. Harris <mharris>
Status:	CLOSED WORKSFORME	QA Contact:	David Lawrence <dkl>
Severity:	high	Docs Contact:
Priority:	medium
Version:	7.2	CC:	lpage
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2002-01-25 10:04:33 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Mark Cuss 2001-11-15 16:14:56 UTC

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)

Description of problem:
I've seen this problem on several different machines.  The X Server 
randomly crashes and restarts.  Sometimes it happens a few times a day, 
and sometimes it runs steady for several days without problem.

Version-Release number of selected component (if applicable):


How reproducible:
Sometimes

Steps to Reproduce:
The problem is that it is hard to reproduce - the problem is quite random 
and there doesn't seem to be any specific chain of events that triggers 
it.  Once the XServer crashed when I closed KPackage by clicking on 
the "X" on the top RH side of the Window, but doing the same the a second 
time did not cause a crash.....
	

Additional info:

I looked in the XFree logs on both machines and I couldn't find anything 
to point to the reason for the problems....

Comment 1 Need Real Name 2001-11-17 17:40:34 UTC

I am using Redhat 7.2 i386 on a Compaq Presario 5190 with an ATI Radeon 32mb SDR.
I have used both Xconfigurator and xf86config to configure X.  When I run startx
after configuration, the screen appears distorted and becomes unresponsive
immediately.  From the console, the only solution is to reboot. This is very
aggrevating.

Comment 2 Mike A. Harris 2001-11-17 19:32:28 UTC

Are you running the latest Red Hat updated kernel-2.4.9-13, as well
as other packages that have been updated since 7.2 was released?

Comment 3 Mike A. Harris 2002-01-25 10:04:28 UTC

The latest kernel is 2.4.9-21 now.  XFree86 4.1.0-15 is also released
as erratum.  Please upgrade your system to both, as well as the other
required packages such as Mesa, etc.

I cannot reproduce your problem on any of my systems with several Radeon
cards, so if the problem still exists after upgrading to the current
updated software packages we have released, I strongly suspect it is
buggy hardware.  Check your motherboard manufacturer's website for BIOS
flash ROM updates and apply if they have an update.

Please reopen the bug report if you still experience these problems
after upgrading the above, and supply file attachments of your
X server log, your "messages" log, and your X configuration file.
Use the file attachment link to attach them please.  Also provide
the output of the following commands:

uname -a
lspci -vvv
lspci -n
cat /proc/cpuinfo