Bug 563812

Summary:	Cannot connect to ICQ
Product:	[Fedora] Fedora	Reporter:	Dagan McGregor <bugzilla.redhat>
Component:	empathy	Assignee:	Brian Pepple <bdpepple>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	low
Version:	12	CC:	bdpepple, bugzilla, drindt, jan, mnowak, next.little.owl
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2010-03-09 08:28:38 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Dagan McGregor 2010-02-11 08:46:13 UTC

Description of problem:
Empathy will not connect to ICQ networks, displays 'Network Error' message.

Version-Release number of selected component (if applicable):
Name       : empathy
Arch       : x86_64
Version    : 2.28.2
Release    : 2.fc12

Name       : telepathy-haze
Arch       : x86_64
Version    : 0.3.1
Release    : 3.fc12

Name       : libpurple
Arch       : x86_64
Version    : 2.6.5
Release    : 1.fc12

How reproducible:
Every time I open Empathy

Steps to Reproduce:
1. Open Empathy
2. Attempt to login to ICQ/AIM
3. Get 'Network Error'
  
Actual results:
Cannot login to ICQ/AIM

Expected results:
Login to ICQ/AIM should work

Additional info:
It's noted in #pidgin on FreeNode people having problem with ICQ/AIM to uncheck Use clientLogin.
Empathy does not provide this option, to enable/disable. Thus cannot confirm if this solution would resolve the problems.
 
Debug window messages related to trying to connect.

empathy/Account-DEBUG: 1.265877e+09: enable_or_disable_account: Account Ard Righ is now enabled
empathy/Other-DEBUG: 1.265877e+09: debug_window_name_owner_changed_cb: Adding new CM 'haze' at :1.115.
empathy/Account-DEBUG: 1.265877e+09: _empathy_account_set_connection: Readying connection for /org/freedesktop/Telepathy/Account/haze/icq/_<icq number>
empathy/Account-DEBUG: 1.265877e+09: emp_account_connection_cb: Signalling connection (nil) of account /org/freedesktop/Telepathy/Account/haze/icq/_<icq number>
empathy/Account-DEBUG: 1.265877e+09: _empathy_account_connection_invalidated_cb: (/org/freedesktop/Telepathy/Account/haze/icq/_<icq number>) Connection invalidated
empathy/Account-DEBUG: 1.265877e+09: emp_account_connection_cb: Signalling connection (nil) of account /org/freedesktop/Telepathy/Account/haze/icq/_<icq number>
empathy/Account-DEBUG: 1.265877e+09: empathy_account_connection_ready_cb: (/org/freedesktop/Telepathy/Account/haze/icq/_<icq number>) Connection failed to become ready: Network error
empathy/Account-DEBUG: 1.265877e+09: emp_account_connection_cb: Signalling connection (nil) of account /org/freedesktop/Telepathy/Account/haze/icq/_<network error>
empathy/Account-DEBUG: 1.265877e+09: accounts_dialog_destroy_cb: 0x1911290
empathy/Other-DEBUG: 1.265877e+09: user_data_destroyed_cb: user_data for 0x20a1900 destroyed; disconnecting
empathy/Other-DEBUG: 1.265877e+09: user_data_destroyed_cb: user_data for 0x20c8b00 destroyed; disconnecting
empathy/Other-DEBUG: 1.265877e+09: debug_window_name_owner_changed_cb: Removing CM from :1.115.

Comment 1 Daniel Rindt 2010-02-22 10:04:04 UTC

https://bugzilla.gnome.org/show_bug.cgi?id=606471

Comment 2 Michal Nowak 2010-03-03 20:14:07 UTC

Any idea what to do with this one? Upstream bug is closed as OBSOLETE (I guess because they are marching towards version 2.30). In case 2.28.x is obsolete, which one is supported? Can we have that one?

Comment 3 Heiko Adams 2010-03-07 18:31:42 UTC

This bug is a usage-stopper for people with many icq contacts so it should be fixed ASAP

Comment 4 Michal Nowak 2010-03-08 07:43:12 UTC

I thought I fix it by installing empathy-2.29.91.1 so I rebuilt that one and it still was not working. But interestingly it started working yesterday at the same time I installed updates from updates-testing. Can libpurple-2.6.6-2.fc12 be the "suspect"?

Comment 5 Heiko Adams 2010-03-08 20:17:50 UTC

I can confirm this. After updating to libpurple-2.6.6-2.fc12 connecting to icq with empathy works again.

Comment 6 Michal Nowak 2010-03-09 08:28:38 UTC


*** This bug has been marked as a duplicate of bug 554923 ***