Bug 564107

Summary: Log level of Sigar failures: Change from DEBUG to ERROR.
Product: [Other] RHQ Project Reporter: Ondřej Žižka <ozizka>
Component: AgentAssignee: John Mazzitelli <mazz>
Status: CLOSED WONTFIX QA Contact: Corey Welton <cwelton>
Severity: medium Docs Contact:
Priority: low    
Version: 1.3CC: cwelton
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-03-08 12:50:03 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 683054, 565628    
Attachments:
Description Flags
Agent's log. none

Description Ondřej Žižka 2010-02-11 20:52:57 UTC 
Description of problem:

I've been trying to add Tomcat 5.5.28 from EWS 1.0.1 on Windows 2003. Tomcat exposes JMX, but the agent fails to send the information. This is what jshaughn identified as the most likely culprit:

-------------------------
2010-02-11 20:52:06,796 DEBUG [InventoryManager.discovery-1] (org.rhq.core.system.ProcessInfo)- Unexpected error occurred while looking up info for [<unknown>] process with pid [288] - call to getProcExe failed. Did the process die? Cause: org.hyperic.sigar.SigarException: Incorrect function.
-------------------------

"(21:23:19) jshaughn: but really, I think 2000 (minimum), XP (most likely) and Vista are the real targets.  Win7 as well, but that's not yet tested."

As  Windows 2003 is supported ( http://www.jboss.com/pdf/JON_2.3_datasheet.pdf ), I suggest to log it at ERROR level.
Comment 1 Ondřej Žižka 2010-02-11 20:55:01 UTC 
Created attachment 390346 [details]
Agent's log.
Comment 2 Ondřej Žižka 2010-02-11 23:48:58 UTC 
Btw, Sigar platforms support:
http://support.hyperic.com/display/SIGAR/Home
Comment 3 wes hayutin 2010-02-16 16:52:32 UTC 
Temporarily adding the keyword "SubBug" so we can be sure we have accounted for all the bugs.

keyword:
new = Tracking + FutureFeature + SubBug
Comment 4 wes hayutin 2010-02-16 16:58:16 UTC 
making sure we're not missing any bugs in rhq_triage
Comment 5 Corey Welton 2010-09-30 13:59:34 UTC 
mazz- should be a quick fix, no?
Comment 6 John Mazzitelli 2010-09-30 14:20:39 UTC 
we used to have this message at a higher log level but the logs got very noisy so we lowered it to DEBUG. It seems this isn't a rare error condition, sometimes sigar just can't see all the processes and in many cases, this actually isn't an error condition, its just the agent doesn't have perms to view them all.

recommend either we close as WONTFIX since we used to have it this way but chose to change it to DEBUG.
Comment 7 Charles Crouch 2011-03-08 12:50:03 UTC 
As mazz described in his comment this change in logging was made deliberately, and would not have any functional impact on the operation of the Tomcat plugin. Therefore I'm setting this to WONTFIX. If there is a related issue to Tomcat not being manageable on Win2003 then that needs to be raised as a new issue.