Bug 582000

Summary:	updated hpcups color printer drivers cause black ink to be printed in whitespace
Product:	[Fedora] Fedora	Reporter:	Wesley Harrell <wesley>
Component:	hplip	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	medium	Docs Contact:
Priority:	low
Version:	12	CC:	jpopelka, twaugh
Target Milestone:	---
Target Release:	---
Hardware:	i686
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
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Clone Of:		Environment:
Last Closed:	2010-04-13 22:29:30 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Wesley Harrell 2010-04-13 19:40:50 UTC

Description of problem:

After update to hplip-3.10.2-4.fc12 certain hpcups color printer drivers no longer function properly.  The drivers I am having trouble with are:

HP Color LasetJet 5550 pcl3, hpcups 3.10.2 (en)
HP Color LasetJet 4700 pcl3, hpcups 3.10.2 (en)

Version-Release number of selected component (if applicable):

hplip-3.10.2-4.fc12

How reproducible:

If hpcups drivers are used, black ink is printed in place of whitespace.  Switching to postscript driver works fine.  Also test prints work, so it is not a printer issue.  I created a completely new queue with hpcups driver and same result, black printed in place of whitespace.


Steps to Reproduce:
1. Use hpcups color printer drivers
2. print
3. 
  
Actual results:

black ink printed to whitespace, even on cover sheet.

Expected results:

proper printout

Additional info:

Comment 1 Wesley Harrell 2010-04-13 19:43:03 UTC

Should have added that we are having no issues with our black&white printers running updated hpcups.

Comment 2 Tim Waugh 2010-04-13 22:29:30 UTC


*** This bug has been marked as a duplicate of bug 579461 ***