Bug 589061
| Summary: | Registration for software updates | ||||||
|---|---|---|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 5 | Reporter: | Erik Totté <erik.totte> | ||||
| Component: | rhn-client-tools | Assignee: | Milan Zázrivec <mzazrivec> | ||||
| Status: | CLOSED WONTFIX | QA Contact: | Red Hat Satellite QA List <satqe-list> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | low | ||||||
| Version: | 5.4 | ||||||
| Target Milestone: | rc | ||||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2011-01-21 16:03:49 UTC | Type: | --- | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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rhn_register is part of rhn-setup (rhn-client-tools src.rpm), I'll change the component # python /usr/lib/python2.4/site-packages/instnum.py db3a-cd72-d891-eacd
Product: RHEL Server
Type: Entitlement
Options: Standard Level3 FullProd VirtPlatform
Allowed CPU Sockets: None
Allowed Virtual Instances: None
Package Repositories: Server VT Cluster ClusterStorage
key: 14367437 'db3acd'
checksum: 114 '72'
options: 8584 'Standard Level3 FullProd VirtPlatform'
socklimit: None 'None'
virtlimit: None 'None'
type: 1 'Entitlement'
product: 0 'server'
{'Virt': 'VT', 'Base': 'Server', 'ClusterStorage': 'ClusterStorage', 'Cluster': 'Cluster'}
db3a-cd72-d891-eacd
The installation number shown seems OK, although it's very unlikely
this is a client side problem (judging by the internal server error
messages).
Please contact Red Hat Customer support if this is still an issue.
Thank you.
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Created attachment 411527 [details] Activation error Hi, When registrating with Red Hat Network with activation key "db3a-cd72-d891-eacd" , I recieve the following error (view screenshot in attachment). Below, please find the content of /var/log/up2date /******************************************************************************/ [Wed May 5 12:42:53 2010] rhn_register updateLoginInfo() login info [Wed May 5 12:45:56 2010] rhn_register Registered login info. [Wed May 5 12:45:59 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #1, [Wed May 5 12:46:06 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #2, [Wed May 5 12:46:13 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #3, [Wed May 5 12:46:20 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #4, [Wed May 5 12:46:28 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #5, [Wed May 5 12:46:28 2010] rhn_register Error communicating with server. The message was: Internal Server Error [Wed May 5 12:46:28 2010] rhn_register There was an error while activating the installation number found on disk: Error communicating with server. The message was: Internal Server Error [Wed May 5 12:56:28 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #1, [Wed May 5 12:56:35 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #2, [Wed May 5 12:56:42 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #3, [Wed May 5 12:56:49 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #4, [Wed May 5 12:56:56 2010] rhn_register A protocol error occurred: Internal Server Error , attempt #5, /******************************************************************************/ Kind regards, Erik Totté Assistent - Directie Aankoop, Infrastructuur en Informatica Vlaams Parlement Leuvenseweg 86 1011 Brussel Tel: (0)2 552 40 81 erik.totte